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IT Business Continuity Program Manager


This is a Full-time position in Dallas, TX posted July 12, 2021.

Technology Program Manager (Resiliency)

*Visa sponsorship is not available for this position*

Are you ready to explore a world of possibilities? 

Join our DTCC family, and you’ll grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life.

Why You’ll Love This Job:

Responsible for developing, maintaining, and testing Technology business continuity program. The manager will support all business plan activities necessary to enable company’s Technology to manage a crisis event as well as meet compliance requirements for BCP planning. The position’s primary goals will be to identify, document and test business needs against the IT infrastructure and identify recovery strategies and gaps. Your key responsibilities  The IT Risk Management function creates and maintains company’s Technologies’ risk management framework, processes, tooling, and strategy. Our primary objectives are to enable company’s Technology to build a risk-aware culture, reduce IT risk, defend against internal and external threats, and protect client and company data.

As an Associate Director leading the Business Continuity Management team, you will oversee the management of business continuity across company Technology including the engagement of firm leadership, the management/remediation of information and technology risks, the interface to operational and business risk activities. You will partner closely with Global IT Risk Management leader to execute on the vision, strategy, goals, and objectives for IT Risk Management. The primary objectives for this role are to develop, maintain, and implement IT business continuity strategies and solutions including risk assessments, business impact assessments, and documentation of business continuity procedures and to act as a coordinator for business continuity efforts during and after a disruption event. 

What you’ll do:

  • Work with all functional business areas to develop and maintain an IT Business Continuity program that addresses business recovery and emergency response management:
  • Design and outline BCP goals, objectives and scope for business plans and Crisis Management Support and assist in the development of BCP planning and goals 
  • Liaise with company’s Business Continuity team to develop effective working relationships
  • Liaise with key infrastructure teams to identify gaps, set recovery time objectives and convey business needs/expectations 
  • Support the Director of ITRM in aligning all BC planning, initiatives and goals with organizational goals and Infrastructure capabilities (On-prem and Cloud)
  • Analyze impact on, and risk to, essential business functions or information systems to identify acceptable recovery time periods and resource requirements
  • Prepare research reports on business continuity leading practices and recommendations for implementation
  • Analyze corporate intelligence data to identify trends, patterns, or warnings indicating threats to security of people, assets, information, or infrastructure
  • Build and maintain Business Continuity and Business Recovery plans: 
    • Develop disaster recovery plans for physical locations with critical assets such as data centers
    • Develop emergency management plans for recovery decision making and communications, continuity of critical departmental processes, or temporary shut-down of non-critical departments to ensure continuity of operation and governance
    • Conduct or oversee contingency plan integration and operation
  • Develop and execute the maintenance and testing programs for all business continuity plans:
    • Design and facilitate tests and exercises on the business plans and crisis management execution
    • Write reports to summarize testing activities, including descriptions of goals, planning, scheduling, execution, results, analysis, conclusions, and recommendations
    • Create scenarios to re-establish operations from various types of business disruptions

**Note: The Primary Responsibilities of this role are not limited to the details above. **  

Talents Needed For Success: 

  • 10 or more years of experience in the Information Technology, Information Security and/or IT Risk Management field(s).
  • 3+ years managing business continuity within an organization
  • Strong experience/knowledge with technology infrastructure and AWS Cloud
  • An advanced degree in Computer Science, Information Security or a related discipline, or equivalent work experience.
  • Looks for ways to continually improve our IT business continuity processes 
  • In partnership with the Global IT Risk Management Leader, drive adoption of industry leading risk management practices
  • Familiarity with local and regional regulatory requirements and how they impact IT policies
  • Experience managing the communication to senior leaders in relation to our risk management program
  • Experience in developing and executing reporting strategies
  • Experience in IT Risk Management and/or Information Security disciplines
  • Solid knowledge and working experience in governance, risk and compliance as applies to technology


  • Bachelor’s degree preferred with Masters, or equivalent experience

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

About DTCC
DTCC safeguards the financial markets and helps them run efficiently, in times of prosperity and crisis. We are uniquely positioned at the center of global trading activity, processing over 100 million financial transactions every day, pioneering industry-wide, post-trade solutions and maintaining multiple data and operating centers worldwide. From where we stand, we can anticipate the industry’s needs and we’re working to continually improve the world’s most resilient, secure and efficient market infrastructure. Our employees are driven to deliver innovative technologies that improve efficiency, lower cost and bring stability and certainty to the post-trade lifecycle.

Our work environment favors openness and gives people freedom to do their jobs well, by encouraging diverse opinions and emphasizing teamwork. When you join our team, you’ll have an opportunity to make meaningful contributions at a company that is recognized as a thought leader in both the financial services and technology industries. A DTCC career is more than a good way to earn a living. It’s the chance to make a difference at a company that’s truly one of a kind.

Our Business Continuity & Resilience team is responsible for preparing the organization to respond to events that interrupt business so that critical business functions continue within specified regulatory timeframes. Critical functions are broadly defined as activities that directly and indirectly serve clients, protect assets and records, and maintain DTCC’s reputation.

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