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Principal Site Reliability Engineer

Pearson Online & Blended Learning K 12

This is a Full-time position in Dallas, TX posted July 28, 2021.

You are a self-motivated life-long learner and enjoy opportunities to learn new and different things.

You are comfortable collaborating with many different partners to produce the best possible outcome.

You are self-reliant and apply critical thinking to solve problems, seeking to develop deep domain knowledge around your product.

You strive to apply innovative and creative solutions for the betterment of your product.

You are driven to remove inefficiency, toil, and anything that may contribute to a less than optimal experience for your users.

You are product obsessed.

Responsibilities Focus on service improvement ensuring an unparalleled user experience Design and implement highly scalable and reliable services that meet business uptime goals Support application deployments and coordinate release management Reduce and remove toil through automation Driving high-value objectives across inter-disciplinary teams Collaboration across multiple global business units and functional departments to develop and deploy solutions that address key business initiatives Responsible for application security profile and product security posture Operational excellence including participating and driving retrospectives and postmortems Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify.

All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.

Qualifications Core Competencies Strong troubleshooting practices using native and synthetic tools with an operational mindset Strong application & engineering experience (Apache, IIS, WebLogic, Tomcat, Java, .Net) Strong experience in on-prem application performance tuning and infrastructure improvement Proven successful incident & operational experience in large, customer-facing web platforms Experience in incident response and root cause analysis service disruptions Desired Qualifications: Automation experience using Ansible, Chef, Puppet, and or Terraform Understanding of database administration (MS-SQL, MongoDB, No-SQL, Cassandra, Oracle) Refactoring legacy components or systems, or improving its performance Experience with IT management frameworks – Grafana, Solar Winds, Pager Duty Agile framework experience Understanding of networking concepts (TCP/IP, OSI model, packet captures) Working knowledge of deployment and management of public cloud hosting services in AWS Configuration management (GitLab/GitHub) Apply CI/CD methodologies to on-prem and public cloud estates Support the collection of metrics to show the overall impact of our Digital Transformation activities Requirements Bachelors degree in Computer Science or equivalent technical specialty or engineering-level experience 7-10 years engineering experience in (Infrastructure, Software, Operating Systems, and or Database) Ability to work within a globalized support team Scripting fluency in Bash, Python, or Power Shell

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