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Salesforce Module Configuration Lead

Avaya Corporation

This is a Full-time position in Irving, TX posted April 30, 2021.

Businesses are built by the experiences they provide, and every day millions of those experiences are delivered by Avaya Holdings Corp.


Avaya is shaping what’s next for the future of work, with innovation and partnerships that deliver game-changing business benefits.

Our cloud communications solutions and multi-cloud application ecosystem power personalized, intelligent, and effortless customer and employee experiences to help achieve strategic ambitions and desired outcomes.

Together, we are committed to help grow your business by delivering Experiences that Matter.

Learn more at

Short Description

Manages the development, implementation and maintenance in the areas of systems analysis and application programming, quality assurance, web engineering, and database designs.

Oversees 3rd party service providers in alignment with corporate policy and IT strategy.

May have any of the following responsibilities: evaluates complex client area requirements and processes; prepares application system specifications; develops, tests, and implements efficient, cost effective application solutions; aligns with client management to identify and specify extremely complex business requirements and processes for diverse development platforms, computing environments software, hardware, technologies and tools; researches and evaluates alternative solutions and recommends the most efficient and cost effective solution for the systems design; analyzes, designs and executes quality assurance audits, procedures and processes; monitors and tests websites; defines and provides solutions to web and e-commerce systems and engineering issues involving the interrelated demands of hardware, software, telecommunications, security and control.

Work is completed with minimal direction and reviewed by senior management.

Provides solutions to a diverse range of complex problems.

About the Responsibilities
Design new Salesforce solutions and come up with effective project execution techniques Customize applications by making the best use of point-and-click capabilities of the Salesforce platform in adherence with the customers’ specifications Controlling the adaptability of API’s for integration of information and processes so the all the systems within the CRM can communicate efficiently.

Research and evaluate alternative solutions and recommend the most efficient and cost-effective solutions Code new or modified programs, reuse existing code through the use of program development software alternatives; document, test, implement and provide on-going support for the applications Analyze, develop, test and implement complex data designs and the maintenance of data support tools 10+ years direct experience in software development and/or programming design and systems management.

Project experience in implementing Salesforce Customer or Partner lightning communities
Previous experience working in a SCRUM or agile environment preferred Fluent in Salesforce Lightning.

Should have experience developing Lightning Components using the Salesforce Lightning Design System

Salesforce Administrator and Developer certifications are required Sales Cloud, Service Cloud, and Community Cloud certifications preferred Bachelor’s degree in computer science, engineering, or a related field

Avaya is an Equal Opportunity employer and a U.S.

Federal Contractor.

Our commitment to equality is a core value of Avaya.

All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic.

In general, positions at Avaya require the ability to communicate and use office technology effectively.

Physical requirements may vary by assigned work location.

This job brief/description is subject to change.

Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason.

You may also review the Avaya Global Privacy Policy (accessible at and applicable Privacy Statement relevant to this job posting (accessible at

Nearest Major Market: Irving
Nearest Secondary Market: Dallas

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