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Sr Network Systems Engineer

Houston Independent School District (HISD)

This is a Full-time position in Houston, TX posted August 19, 2021.

Position Type: Technology Professionals/Network Systems EngineerDate Posted: 3/8/2021Location: Information Technology/PMODate Available: 03/08/2021Closing Date: 05/08/2021Location:Area:Job Category:Hattie Mae White Bldg.NorthwestTechnology ProfessionalsJob Code:Contract Type:Months:30003616None12mthSalary Minimum:Salary Midpoint:Salary Maximum (Depending on Experience):$66,752.00$88,447.00$110,141.00 Position Title: Senior Network Systems Engineer Contract Length: 12 Months Job Code: IT0515 Pay Grade: T12 FLSA Status: Exempt Job Family
– Information Technology JOB SUMMARY: Operates the District’s internal network, collaboration, and data communications systems including LANs, WLANs, and/or WANs.

Plans, designs, and implements networked systems, including configurations, supporting/troubleshooting network problems and coordinating with vendors for installation of such items as routers, switches, wireless access points and controllers, server load balancers, traffic filters, network management/monitoring systems, and security control points.

This position is expected to stay current on the latest technologies and aspects such as security and systems management.

This position is also expected to design networks in a modern internet era and converse with the latest network experts in the field.

This job family is undergoing a major technological shift in the world.

Wireless Ethernet (wifi) is becoming the dominant connection type for increasingly mobile users.

In addition, each year the convergence of the voice, collaboration, and data communications is accelerating.

In the next 5 years the tighter integration of server and platform administration may occur.

To bring technology solutions to scale, important skills include familiarity with programming, automation, project management, and data reporting.

It is possible that all hardware components, beyond the end-user access device, may become embedded in the network and managed by these positions.

Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors.

Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results.

Use of this job family outside of centralized IT requires approval from the Chief Technology Information Officer.

MAJOR DUTIES & RESPONSIBILITIES List most important duties firstProposes and implements system enhancements (software and hardware updates) that will improve the performance and reliability of the system.

Manages the configuration of central data communication systems and makes recommendations for purchase or upgrade of data networks.

Coordinates orders and installation, network system planning, upgrading, monitoring, testing and servicing.

Conducts project planning, cost analysis and vendor comparisons and works on project implementation.

Approves action requests and specifies purchase requirement and negotiates and places orders.

Performs other job-related duties as assigned.

EDUCATION: Bachelor’s Degree or equivalent, relevant work experience of four years in addition to the minimum experience requirement of 7 years.

Master’s Degree graduate coursework preferred.

WORK EXPERIENCE: 7+ years TYPE OF SKILL AND/OR REQUIRED LICENSING/CERTIFICATION: Having wide-ranging experience, uses professional concepts and company objectives to resolve complex issues in creative and effective ways.

Has completed all levels of certification.

Works to develop industry-level knowledge on new enhancements and developments coming in the next 1-5 years.

Is actively working on a certification level in a related field.

Over time, works from learning one technology/language/application (e.g.

Wireless, IPV6, SSL, IDM, SDN, security suites, automated network configuration) method, and approach to being fully versed on all including emerging technologies, methods, and design considerations.

Formal systems engineering skills acquired.

LEADERSHIP/SUPERVISORY RESPONSIBILITIES: No supervisory or direct people management responsibilities.

Senior level positions are expected to provide work guidance, technical advice, training, and mentoring to other employees.

These positions are expected to share information with less senior positions as they help them develop their skills.

WORK COMPLEXITY/INDEPENDENT JUDGMENT: Work is substantially complex, varied and regularly requires the selection and application of technical and detailed guidelines.

Independent judgment is required to identify, select, and apply the most appropriate methods as well as interpret precedent.

Position regularly makes recommendations to management on areas of significance to the department.

Supervision received typically consists of providing direction on the more complex projects and new job duties and priorities.

BUDGET AUTHORITY: Compiles and organizes data and figures.

PROBLEM SOLVING: Decisions are made with greater freedom and discretion, including recommendations that are subject to approval on matters that may affect multiple departments across HISD.

Job is frequently expected to recommend new solutions to problems, to improve existing methods/procedures/services and generate new ideas.

May also review decisions made by other individuals on more routine matters.

IMPACT OF DECISIONS: Decisions have significant impact to the facility/department or division, causing increased satisfaction or dissatisfaction; producing efficiencies or delays; promoting or inhibiting personal intellectual or professional development; and/or contributing to financial gain or expense.

Errors may be serious, usually not subject to direct verification or check, causing losses such as improper cost calculations, overpayment or improper utilization of labor, materials or equipment.

COMMUNICATION/INTERACTIONS: Negotiate and influence
– interprets department strategies and services, resolves conflicts, influences outcomes on matters of significance for the division, conducts final negotiations and coordinates approvals/decision making below the executive level.

Interactions are typically with customers, senior level professional staff, vendors, and managers.

CUSTOMER RELATIONSHIPS: Regularly assesses and diffuses complex, and escalated customer issues.

Takes personal responsibility and accountability for solving systemic customer service problems.

Regularly explores alternative and creative solutions to meeting the needs of the customer within HISD’s policies and guidelines.

WORKING/ENVIRONMENTAL CONDITIONS: Work is normally performed in a typical interior work environment which does not subject the employee to any hazardous or unpleasant elements.

Repetitive motion: Substantial movements of the wrists, hands, fingers, and/or upper body for sustained periods of time, including using extremities to drag, push, pull or grasp.

Employee is expected to be able to commute to multiple work sites in a day and perform dispatched resolution.

Sitting: Particularly for sustained periods of time.

May have to lift up to 50 pounds.

Work is normally set to specified shifts.

This position is expected to be goal and customer service focused.

During times of emergencies, outages and project planned work; employees are expected to be on call and available until the event is addressed.

During system conversions, extra effort may be required in order to ensure the roll out of the system is successful.

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