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Compliance Clerk

Cottonwood Financial

This is a Full-time position in Irving, TX posted September 3, 2021.

Reporting to our Chief Compliance Officer, our Compliance Clerk is part of an enthusiastic and motivated team of compliance professionals that manage examinations, licensing, and communication with our customers and regulators. Using a customer service-oriented approach, you will be taking calls from our store managers, customers, and external regulators, gathering data and drafting responses to correspondence. This position is based at our Administrative Office (HQ) in Irving (Las Colinas), Texas.


Key Responsibilities

  • Handle inbound phone calls and emails regarding examinations and data requests
  • Complete and submit licensing applications and quarterly/annual reports
  • Gather account information and payment histories for state examinations
  • Categorize and maintain a database of various types of correspondence
  • Respond to correspondence both verbal and written
  • Prepare state and federal filings
  • Gather and organize audit materials for state and federal agencies
  • Monitor compliance reporting



  • High School Diploma, G.E.D., or equivalent
  • 2+ years of work experience
  • Strong oral and written communication skills
  • Excellent time-management skills
  • Strong attention to detail
  • Comfortable using Microsoft Outlook, MS Office, and Teams
  • Local (Dallas/Fort Worth area) candidates only – no relocation
  • Must be currently authorized to work in the United States without sponsorship and not require sponsorship in the future


Preferred Qualifications

  • 1+ years of experience in a regulatory compliance role
  • 1+ years of experience filing licensing for a regulated entity
  • Familiarity with consumer financial services



  • $37,003 annually plus scheduled wage increases



  • Medical, dental, and vision
  • Voluntary life/ AD&D
  • Short-term & long-term disability
  • 401K with company match
  • Paid vacation, holidays, and sick time
  • Paid maternity, paternity, extended medical leave, and jury duty
  • Corporate discount program on “personal cell phone accounts” with select providers
  • Corporate discount on Microsoft 365 “Home Use Program” annual subscriptions and additional Microsoft products
  • Business casual work environment

About Cottonwood

Founded in 1996, Cottonwood Financial is one of the largest privately held retail consumer finance companies in the United States. Headquartered in Irving (Las Colinas), Texas, we have 275+ company-owned locations, under our Cash Store brand, across the country. Through this national brick-and-mortar footprint, we provide best-in-class customer service and offer an innovative mix of financial products and services to our customers. We are profitable, have a healthy balance sheet, and are positioned to grow.


We have been named multiple times to the Inc. 5000 list of America’s fastest-growing private companies, as well as to the Dallas 100 list of the fastest-growing private companies in North Texas.


Cottonwood Financial is proud to be an equal opportunity employer.

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