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Adult Protective Services Worker

The Texas Department of Family and Protective Services (DFPS)

This is a Full-time position in Dallas, TX posted July 24, 2021.

An APS Caseworker protects the elderly and adults with disabilities who are unable to protect themselves.

An APS caseworker has a very challenging job that can be stressful at times –but there are few occupations that offer more opportunities to learn new things about families, your community and yourself.

To view a realistic online video about Adult Protective Services In Home Workers and clients please click here.

Job Requirements:
Essential Job Functions:

• Investigates reports of abuse, neglect or exploitation of elderly or disabled adults to assess the urgency of the problem by interviewing clients, family members and other to gather social, functional, physical and mental-emotional information for evaluation.

• Provides services after normal working hours and on weekends to maintain 24 hour coverage, including receiving reports of alleged abuse, neglect or exploitation.

• Determines temporary or long-term action to be taken to remove or lessen an immediate threat to the life or health of an adult protective services client to include counseling clients and caregivers, providing information and referral services, testifying in court to seek emergency protective services, finding alternate housing when necessary, and providing on-going services.

• Develops individualized service plans to meet the needs of the adult protective services client and maintains detailed documentation on each case.

• Makes presentations and participates in community awareness and related activities to inform the public about the program.

• Prepares routine, statistical, and special reports for management.

• Serves in lead capacity in absence of supervisor.

• Performs other duties as assigned and required to maintain unit operations.

• Promotes and demonstrates appropriate respect for cultural diversity among coworkers and all work-related contacts.

• Attends work regularly in accordance with agency leave policy.

Registrations, Licensure
Requirements or Certifications:
This position requires use of the applicant’s personal motor vehicle to complete job functions.

Applicants for positions must have a reliable motor vehicle, and acceptable driving record for the past five years, and a current, valid Texas driver’s license appropriate for the vehicle and passenger or cargo load.

Applicants must provide proof of driving record, insurance and license.


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