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Coppell Vision Center: Optometric Technician

Coppell Vision Center

This is a Full-time position in Coppell, TX posted August 28, 2021.

Optometric Technician work in conjunction with the doctors to perform activities involving patient care, pre-testing, post-exam duties, FDT testing and maintain the doctors appointment schedule in a manner that delivers a professional, pleasurable patient experience.Duties & ResponsibilitiesPerforms preliminary evaluation of patients prior to exam by the OD, such as dilation, topicals, diagnostic medications, etc.Perform verbal interview with patient prior to visit with OD to determine medical issues and reasons for their visit for communication to OD prior to appointmentAssists OD’s to care for patients in a timely, effective manner, as closely to appointed schedule as possibleInstruct patients on medical care as prescribed by the doctor’s treatment plan and schedules follow up appointments as neededDiscusses Lasik with patients and identifies patients interested in Lasik by reviewing patient information formsSchedules referral appointments with Ophthalmologists, Crown Diagnostic, Laser Center and completes appropriate paperworkRecords and maintains patient records / files in compliance with company, federal, and state policies (HIPAA)Respond to patient’s telephone inquiries regarding medication, treatment, problems referring to the OD as necessaryIdentifies candidates for FDT testing per company standards of careCompletes proper coding of procedures for payment collectionParticipates in store meetings / projects as requestedEnsures that maximum OD utilization occurs thru pre-appointment confirmation, daily appointment confirmation, contacting patients from recall listings, partnership with the manager’s outreach, etc.

(in an office without a PCC)Calls all no shows or cancelled patients to reschedule appointments (in an office without a PCC)Performs contact lens insertion and removal classes (I& R) and manages the contact lens trial inventoryPerforms end of day responsibilities to include opti-schedule wrap-up, end of day checklist, etc.Makes recommendations for efficiencies, processes, etc.

which will deliver either quality, cost savings, and / or profitability improvements within the store and / or across the organizationPerforms other duties within the store as requested and as time allows

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