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IT Onsite Technician

Hemmersbach GmbH & Co. KG

This is a Full-time position in Houston, TX posted June 26, 2021.

Be part of us

Hemmersbach provides IT infrastructure services in more than 190 countries with 50+ own subsidiaries.

We deliver exclusively for the leading companies in the IT industry.

As pragmatic problem solvers, we not only enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family.

That’s why Hemmersbach is The Social Purpose IT Company.

Your Tasks
Desktop hands and feet support IMACD support Asset refresh Asset disposal activities Hardware break-fix of end-user devices Enterprise mobile device troubleshooting Conference room support
– Audio/video conferencing room support Smart hands support Incident recording and updating Liaison with customer’s Service Desk, L2 and as needed Basic end user training not to exceed an average of 15 minutes Third party / OEM vendor coordination
Our Requirements
Associate’s Degree preferred.

Strong experience with SNOW ticketing system.

Valid work permit and residence permit (valid at least 12 months) in the respective country.

Level 2 support technician with an average of 36 months experience.

All resources selected must agree to share Background Check report with Hemmersbach HR Team.

Your Benefits

We offer a great compensation package, which include:
Medical coverage Dental & Vision Coverage.

Life Insurance.

Short & Long Term Disability 401K PTO

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