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Service Technician

Advenir Living

This is a Full-time position in Houston, TX posted May 31, 2021.

Advenir Living
Position: Service Technician
Location: Houston, TX
Position Res ponsibilities
Winning in this position means showing up on time every day and achieving the following key results.
Resident relations.

Maintenance and physical property.

Other responsibilities.

Complete all additional tasks, projects and responsibilities as determined by your supervisor or the company.

Complete all required training in Advenir’s LMS (Learning Management Software) program by the end of each month.

Ensure that you are dressed and groomed professionally, in required uniform, wearing an Advenir name tag and safety belt every day.

Also having protective eye wear available at all times.

Following the current Career Apparel Program.

Portray a professional image in the maintenance office and shop.

Keeping them neat and clean and all work areas organized and free of clutter.

Ability to perform the physical functions of the position, which may include, but are not limited to: ability to walk property, including up to 4 flights of stairs, to complete physical tasks, deliver resident communications, climb ladders, shovel snow, use a blower, rake leaves, transport or move up to 50 pounds and ability to work outdoors in temperatures exceeding 90 degrees or below 32 degrees Fahrenheit.

Core Value Expectations
Winning at this position also means working every day to embody the following Core Values.
Together We Make It Possible: Teamwork is collective success, not individual.

It works collaboratively, across departments, drawing on the strengths, talents, and expertise of others to advance the priorities of the Company.

All-In Customer Service: Customer service is not just good service, not just great service, but exceptional service to our associates, residents, vendors, and investors.

It means taking the initiative to go above and beyond to impact our customers with a “WOW” experience every single time.

Work Smarter, Not Harder: Innovation is dynamic, not stagnant.

It is driven by initiative, learning, creativity, and a constant desire to deliver better results more efficiently and economically.

Winners Exceed Expectation: Winning is the on-going pursuit of excellence, not mediocrity.

It consistently delivers great results exceeding internal benchmarks, industry standards, and customer expectations.

Always Do The Right Thing: Integrity always does the right thing, even when no one is watching.

It always upholds Advenir’s beliefs and values.

It always does for others as you would want them to do for you.

It’s About Us, Not About You: Humility treats everyone with respect.

It recognizes the contribution of others and advances the reputation of Advenir, instead of promoting self.

Humility is confident, secure, decisive, and action-oriented while directing praise to others.

Work-Fun-Life Balance: Peak Performance includes a healthy balance of fulfilling work, fun and leisure.

Fulfilling work is characterized by productivity, meaning, enjoyment, laughter, and healthy relationships.

Advenir is an equal opportunity employer and is a drug free workplace.

Job Type: Full-time
Related keywords: maintenance technician, maintenance
Job Requirements: Providing high quality repair service on equipment Resolve minor customer service issues Diagnose, service, and repair Perform service, repair and inspections Perform preventive maintenance on all service equipment Provide technical service to vehicles and equipment Provide service to customers while maintaining exceptional customer service Install and/or repair a wide range of dock doors and operating systems Assess customer’s service/repair or installation needs and complete the installation or repair of the product to the customer’s satisfaction and complete service documentation Assess customer’s service/repair needs and complete the repair of the product to the customer’s satisfaction and complete documentation Make service calls to customers and provide with expert installation and repair service to a variety of propane equipment Perform quality vehicle service maintenance and repairs Deliver customer cars to service stalls Provide exceptional customer service to callers Handling the customer service phone lines Upgrading customers to service agreements Adhere to contractual service agreements per sales and customer service directives Providing knowledgeable and courteous repair service Maintaining high-quality customer service and care Enjoy providing world class customer service

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