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Bilingual Claims Service Specialist


This is a Full-time position in Houston, TX posted June 24, 2021.

Bilingual Claims Service Specialist – Katy, TX
Salary: $18.64 per hour + 10% Differential
4-Year Degree Salary: $20.48 per hour + 10% Differential
At GEICO, our associates are the heart of the company.

We’re looking for Bilingual Claims Service Specialists for our Katy, TX office who are compassionate, solution-oriented, and have a passion for customer service.

We’re seeking outstanding associates who want to kickstart a fulfilling career with one of the fastest-growing auto insurers in the U.S.
In this role, you’ll be the first point of contact for our customers after they experience an accident, reviewing policy contracts, and collecting statements from involved parties about the incident.

Our policyholders will count on your patience and attention to detail to collect facts about the accident in order to determine which party was at fault.

You will also negotiate with other insurance adjusters and attorneys to settle claims and ensure our policyholders get back on the road as quickly as possible.

No two days or claims are alike, and our Bilingual Claims Service Specialists rise to the challenge and always provide excellent customer service.

You’ll have the support and guidance of your team and supervisor, not only as you learn the ropes, but also as you continue to grow in your role.
Bring your passion for helping others and a desire to make an impact and start a rewarding career with GEICO today!
Avanza profesionalmente con una compañía que valora la diversidad y la inclusión.

Esta oportunidad es ideal para estudiantes, futuros estudiantes y aspirantes que valoran el aprendizaje continuo, ya que nuestros Representantes de Servicio al Cliente tienen el desafío constante de aprender y expandir su conocimiento de la industria de seguros y nuestra compañía.

Además, GEICO favorece la cultura de “ascensos dentro de la empresa”, así que abundan las oportunidades para que avances profesionalmente y seas recompensado por el trabajo duro y la perseverancia.
Si te gusta trabajar en un entorno con un ritmo acelerado, y deseas ayudar a nuestros clientes con sus necesidades de seguro, esta es tu oportunidad para formar parte de un equipo excepcional.
Benefits :
As a full-time Bilingual Claims Service Specialist, you’ll enjoy our Total Rewards Program * to help secure your financial future and preserve your health and well-being, including:
Premier Medical, Dental and Vision Insurance with no waiting period** Paid Vacation, Sick and Parental Leave 401(k) Plan with Profit Sharing Tuition Reimbursement Paid Training and Licensures
*Benefits may be different by location.

Benefit eligibility requirements vary and may include length of service.
**Coverage begins with the pay period after hire date.

Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.
Qualifications & Skills:
Excellent verbal and written communication skills in English and Spanish Outstanding customer service skills and/or experience Solid computer, grammar and multi-tasking skills Ability to work comfortably in a fast-paced, high-volume call center Minimum of high school diploma or equivalent, college degree

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