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Bilingual Credit Specialist

SouthernCarlson, Inc.

This is a Contract position in Wylie, TX posted August 17, 2021.

Bilingual Credit Specialist

Wylie, TX, USA Req #1185

Tuesday, August 10, 2021

The vision of SouthernCarlson is to develop strong business relationships so we understand our customers’ individual needs and provide the best possible service to improve our and their profitability.

Bilingual Credit Specialist
SouthernCarlson, a subsidiary of Kyocera Corporation, is a leading distributor of the most recognized brands of construction and packaging tools and supplies in the industry. Supported by our strong network of customer focused employees, the company has evolved to encompass over 150 locations across the U.S., Canada and Mexico. A group of problem solvers, we provide solutions in both the products we offer and the methods we propose.
Summary
The Credit Specialist is responsible for the collection and resolution of assigned locations and account balances, to ensure targeted collection goals and objectives.

Responsibilities Include:
  • Coordinate invoice collection and resolution of problems with accounts
  • Work independently with various locations to keep customers within terms and expectations
  • Achieve targeted collection goals and objectives
  • Review status of delinquent accounts and initiate collection actions by contacting the accounts according to due date and dollar value
  • Analyze pay practices of customers and recommend action on delinquent accounts
  • Improve receivable turnover through efficient collection efforts and customer follow up
  • Coordinate collection efforts with branches and sales representatives
  • Discuss financial developments or changes discovered during routine collections with manager
  • Maintain favorable customer relations and provide high level of service to internal and external customers
  • Perform other duties as assigned.
Requirements Include:
  • Bilingual in Spanish and English
  • High school diploma or GED with Associate’s or Bachelor’s degree preferred
  • 2+ years of customer service experience
  • 1-2 years of prior collection experience
  • Basic understanding of finance policies
  • Strong analytical abilities and high attention to detail
  • Strong skills in computer software such as Excel and other finance related tools.

SouthernCarlson, Inc. is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.

Other details

  • Pay Type

    Hourly

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