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Billing / Collections Analyst

Gray Reed

This is a Full-time position in Waco, TX posted September 8, 2021.

POSITION

Billing / Collections Analyst

POSITION LOCATION

Waco, TX, USA

INDUSTRY EXPERIENCE

Legal lndustry, or Comparable Services Company

JOB DESCRIPTION

Gray Reed currently has an immediate opening for a Billing / Collections Analyst in our Waco office.

The analyst will be a member of the accounting staff and will report directly to the Accounting and Collections Managers, with a dotted line to the Controller.

This position will work closely with attorneys to manage the billing cycles of their clients, which will include Billing, Conflicts, Intake, Accounts Receivable and Collections.

We are seeking an accounting professional with 1+ years’ experience in the legal industry or a comparable services business.

Please note: this position is not a remote position.

REQUIRED EXPERIENCE

1+ years of experience in Law Firm Accounting or comparable services for a mid-size or large law firm.

Experience with accounting software e.g., Aderant, QuickBooks, etc.

Proficient in Excel, Word and Outlook.

SKILLS AND KNOWLEDGE

Knowledge of Aderant or other law firm accounting software.

Knowledge of monthly billing and corrections.

Must have intermediate level MS Excel and basic Word, general computer knowledge and Outlook skills.

Strong attention to detail and a self-starter.

Ability to prioritize and manage multiple tasks.

Excellent oral and written communication skills.

Ability to respond to requests requiring analysis of accounting histories and other basic financial analyses.

Must be flexible and willing to accept changes in assignments as necessary.

Strong service orientation with an ability to establish and maintain effective working relationships with peers,

office and firm management, and outside business partners.

BILLING, CONFLICTS and INTAKE DUTIES AND RESPONSIBILITIES

Review and make necessary changes to proformas and invoices within established guidelines.

Responsible for generating and sending invoices to clients.

Create ad hoc proformas and invoices.

Upload Ledes files through Thompson Reuter’s eHub platform.

Maintain up-to-date fee rates and client addresses in Aderant.

Process new/existing intake requests in Aderant.

Monitors the billing, conflicts and intake inboxes and promptly handles incoming requests.

Run internal conflicts check and promptly identify when a conflict arises.

Compile and generate reports regarding client billing, conflicts, and intake activities, as requested.

Respond to questions/requests regarding billing, conflicts and intake issues in a timely manner.

Provide backup support for other departments when needed.

Other duties as assigned by management.

ACCOUNTS RECEIVABLE and COLLECTIONS DUTIES AND RESPONSIBILITIES

Process incoming payments e.g., client credit cards, checks, wires and ach payments.

Process write-off requests.

Research and reconcile client payments and generate reports/spreadsheets.

Make daily contact with relevant parties via phone calls.

Monitor and notate accounts regarding payment status.

Initiate late payment notices to relevant parties.

Monitor and resolve financial discrepancies.

Inform debtors of their payment status and timelines for repayment.

Follow up on late payment notices.

Be persistent in calling and contacting debtors via email.

Contact larger companies and corporate entities to follow up on payments.

Negotiate repayment and payment plans as needed.

Negotiate settlement agreements/pay-outs as needed.

Address questions, complaints, or suggestions.

Update and review all accounts to keep records of payment plans up-to-date.

Inform upper management and leaders when legal action is needed.

DIRECT REPORTS AND RELATIONSHIPS

This position reports directly to the Accounting and Collections Managers, with a dotted line to the Controller.

No direct reports.

PERSONAL ATTRIBUTES

Strong work ethic

Strong execution skills

Ability to work with and blend in Firm culture

Detail oriented

Highly professional

Excellent interpersonal skills

Self-motivated

SALARY / CASH COMPENSATION

Competitive wages commensurate with experience.

BENEFITS

Benefits package including medical, dental, vision, long-term disability, short-term disability,

life insurance and 401k.

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