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Chief Risk & Compliance Officer


This is a Full-time position in Austin, TX posted April 24, 2021.

About the Role

Company is seeking a Chief Risk and Compliance Officer (CRCO) to provide leadership in building and maturing the Risk & Compliance office for Company.  The CRCO will work cross-functionally to review, assess and help mitigate factors that could negatively impact Company’s performance. This successful candidate will also ensure Company remains compliant with global regulations in all facets of the business, including but not limited to payment processing, privacy, import/export and SOX. The ideal candidate will possess the analytical acumen, superior communication skills, and sounds business judgment to mitigate or eliminate the risk in a dynamic, fast-paced environment. The CRCO will report to the General Counsel.

What you will do

  • Lead efforts to reduce business risks that would negatively impact achievement of Company business objectives.
  • Oversee the enterprise risk management program intended to identify, assess, monitor and mitigate risks that may affect Company, ensuring they are managed within acceptable risk tolerance levels.
  • Develop risk maps and strategic action plans to help minimize, manage, and mitigate primary risk. 
  • Overall responsibility for the design, implementation, training and effectiveness of risk and compliance programs across the company, and ensuring such programs are scalable.
  • Keep up to speed with Company product launches, the Company business model, and changes in the regulatory landscape to ensure compliance programs are up to date and being met.
  • Collaborate with relevant teams and stakeholders regarding data mapping, security governance, risk monitoring, testing protocols and incident response plans.
  • Implement corporate policies and procedures needed by Company for compliance.
  • Collaborating with business compliance teams (Customer Service, Global Trade, etc.) in interpreting new laws/regulations and developing a strategy to follow such laws / regulations within the required regulatory timeframe.
  • Responsibility and oversight to ensure Company whistleblower “hotline” and related investigations are completed in a timely manner;  according to Company’s internal protocols and best practices.
  • Promoting a culture of compliance by fostering an environment of open and honest communication with all employees of all levels
  • Driving operational efficiencies by setting measurable goals and working on leveraging and deploying new and existing technologies to improve efficiencies in the compliance programs across the organization.
  • Preparing relevant reports and making presentations to management, the Board of Directors, Audit Committee and other governing bodies and committees about risk and compliance.

About you

  • Minimum of 10 years’ compliance experience in leading a global risk and compliance organization in a high growth Internet or marketplace company
  • Bachelor’s degree 
  • Exceptional experience in managing global risk and  compliance teams across multiple business lines and geographies
  • Appropriate level of assertiveness, maturity and guidance to effectively project the stature and importance of the risk and compliance function across the organization
  • Superior judgment and rigor in relation to problem solving and appropriate escalation of issues
  • Demonstrated ability to work efficiently and independently, prioritize workflow, meet demanding deadlines, and manage multi-faceted projects in a fast-moving environment
  • Innovative thinker with a problem-solver mentality
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