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Collection Coordinator

D&A Services

This is a Full-time position in Houston, TX posted December 10, 2021.

D & A Services is an experienced debt collection agency that services the largest debt purchasers as well as direct bank issuers. We were established in 2010 and we pride ourselves in delivering great service to our clients and customers

Are you looking to achieve excellence, have a positive attitude, goal oriented and metrics driven and like working in a fast-paced environment? Our base pay is between $15.00 and $18.00 per hour, along with a benefits package that includes a 401(k) contribution, medical, dental, vision and more! We have an uncapped bonus structure as well.

Debt collection experience is preferred!

We will consider candidates with experience in the following industries:

  • inside phone sales
  • telemarketing
  • Call Center
  • car sales
  • Car Repossessions
  • Mortgage Foreclosures
  • Evictions
  • Pawn Shops
  • Payday loan stores
Job responsibilities include:
  • Make a high volume of outbound calls and take inbound calls
  • Assist customers with solving issues and inquiries, with a focus on negotiating payment arrangements while adhering to FDCPA, along with internal policies and procedures
  • Manage account maintenance and accurately document all customer activity
  • Adhere to all local, state, and federal laws governing the debt collection industry

Requirements:

  • Listening Skills
  • Excellent Customer Service
  • Enjoy talking on the phone
  • Make a High Volume of calls
  • Work with scripts
  • Adhere to compliance
  • Goal oriented
  • Metrics driven[KL1]
  • Money oriented
  • Collect $$$
We look forward to hearing from you!

D & A Services is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or genetic information.

[KL1]

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