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Collections Specialist

Express Employment Professionals – Headquarters

This is a Full-time position in Conroe, TX posted July 30, 2021.

  • Work with 3 rd party agencies and attorneys
  • Direct call for collections
  • Create schedules and reports
  • Data entry
  • Supervising 3-6 employees

Job Requirements:

  • Set credit limits and review credit checks that result, releasing the orders or holding as a method to get cash for past due invoices
  • Identify issues delaying timely payment, and ensure the best steps to resolve the issues are taken quickly as well as escalate any transactions or customers with appropriate information
  • Handle a large volume of accounts during peak busy season times
  • Received the invoice or the invoice
  • Call and e-mail the customer and/or sales rep to inquire on the status of payment
  • Work an exception report, which shows when a customer’s payment was either over or under the actual amount of the invoice
  • Resolving issues related to payment remittance
  • Get the invoice corrected or request the payment
  • Answer the ‘roll out’ line which customer’s call from looking at the invoice
  • Run an Aged Trial Balance to identify accounts
  • Sharing findings about transactions/customer orders to improve the customer experience and gain efficiencies
  • Reflect concise and accurate nature of problem, next steps, status, and expected follow up or resolution date
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