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Compensation / Benefits Analyst

Robert Half

This is a Full-time position in Arlington, TX posted April 24, 2021.

Ref ID: 04030-0011770893

Classification: Systems Analyst

Compensation: $35.00 to $38.00 hourly

CRM Administrator Essential Duties and Responsibilities • Work directly with the Corporate Marketing Operations Team to coordinate the implementation of new CRM functionality, reports and dashboards • Develop training materials and conduct sessions for end users. Act as a support resource for existing users post-training • Analyze existing processes and make recommendations to better streamline the overall sales operations process within the CRM • Act as the administrator for all existing sales reports and dashboards. Work with sales and operations management to develop and launch new reports and dashboards • Provide CRM administration and operational support including user and security management, hierarchies, roles, lead import and management, view creation and administration, and more • Ability to customize CRM tool as needs change, and troubleshoot the system when problems arise • Review and analyze organization business needs; confers with users and focus groups to evaluate requirements, discuss solutions and develop plan of approach • Configures the application based on the defined business processes • Conducts all business in a detail oriented and ethical manner to serve customers and increase the goodwill and profit of the company • Ability to work overtime • Ability to travel overnight • Regular and reliable attendance • Assist in post deployment testing • Assist with general marketing operations support functions when needed • Coordinate user acceptance, performance stress, regression and integration testing; makes changes and corrections as needed • Involved in post-implementation support and maintenance of the applications • Additional duties as assigned Qualifications
Education and/or Experience • High school diploma or general education degree (GED) – Bachelor’s degree in Business, Computer Science, or a related field preferred • 3+ years of experience in sales operations or related field, ideally sales and/or marketing related • 2+ years of CRM administration and operational support, ideally with Microsoft Dynamics • Strong communication skills and ability to work in a fast-paced environment • Ability to interface and cultivate strong working relationships across departments • Strong problem-solving and analysis skills • Excellent training, presentation, and organizational skills • Familiarity with relational databases and related concepts

Job Requirements:
Microsoft Dynamics CRM, Create Workflows

Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.

When you work with us, you’re working with the best. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2020 Robert Half Technology. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

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