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Control Sr Officer

Wells Fargo

This is a Full-time position in Dallas, TX posted May 30, 2021.

Job Description

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message.  In order to receive text message invitations, your profile must include a mobile phone number designated as ‘Personal Cell’ or ‘Cellular’ in the contact information of your application.

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

The Chief Operating Office (COO) is responsible for delivering a more consistent approach to business operations across Wells Fargo, strengthening the company’s risk and control infrastructure, and delivering effective and efficient enterprise services to employees and customers.

The COO group includes the head of Operations, who is jointly responsible for line of business operations with each of the five LOB CEOs. Operations functions include contact center operations, client servicing support, money movements within our businesses, lending operations, and other functions.
The COO group also includes a number of teams dedicated to strengthening Wells Fargo’s risk and control infrastructure. These include the Control Executive team; Regulatory and Policy Affairs; Enterprise Customer Excellence; Sales Practices Oversight and Management; and Strategic Execution and Operations.

The Chief Administrative Office, encompassing the Corporate Properties Group; Corporate Security; Enterprise Business Resiliency; Strategic Programs and Process Improvement; Enterprise Change Management; Supply Chain Management; and Data Management and Insights, delivers important services for our employees and customers.

The Role
This Control Senior Officer with the Control Executive Program team will serve be accountable for committee governance, control reporting and analytics of board, management and business reporting. The role will work closely with Control Executive teams, Chief Risk Officer teams, Enterprise Program leaders, IRM and other key stakeholders.

This individual must be capable of initiating action and managing change in a fast-paced environment. Strong relationship management, influencing, vision, and execution skills are required. A key differentiator will be the ability to understand and operate successfully in a complex, heavily matrixed corporate environment. The role requires a sense of urgency, passion for results, and personal accountability for achievement.

Specific Responsibilities:

  • Develop and implement business requirements to drive standardization of Risk and Control Committee (RCC) coverage and content, including subcommittees, councils and forums, in partnership with business chief risk officers and/or delegate and committee secretaries
  • Assess agenda topic coverage, cadence, frequency and content for alignment and consistency across all RCCs, with emphasis on business RCCs
  • Partner with committee co-chairs to design and implement the appropriate RCC structure and operation, including ownership of procedures for committees and councils
  • Develop, implement and communicate committee procedural guidance, including interaction/engagement model
  • Develop the quality control processes to ensure line of business execution of the monthly committee structure is consistent with the procedures
  • Partner with Control Executive teams and Program leads to ensure consistent and effective reporting across key topic areas. Develop governance infrastructure for reporting content, access, data sources and configuration to meet business requirements
  • Conduct risk governance activities in alignment with IRM requirements
  • nfluence and navigate across the firm; driving the right outcomes based on the needs. Build relationships with business control leaders, Chief Risk Officer teams, IRM, corporate partners, Legal and Audit
  • Ensure consistent and effective reporting across key topic areas. Develop governance infrastructure for reporting content, access, data sources and configuration to meet business requirements.
  • Create inventory of all policy and regulatory requirements and effectively report on progress to senior leaders

Please Note: Control Sr. Officer must be in one of the listed site locations. Position is currently remote; however, Control Sr. Officer will be required to work on site when Wells Fargo returns to standard operating model.

Required Qualifications

  • 10+ years of experience in risk management or 10+ years of financial services industry experience, of which 7+ years must include direct experience in risk management
  • 2+ years of experience in one or a combination of the following: project management, implementation, or strategic planning

Other Desired Qualifications

  • Strong experience in design and implementation of governance structures and processes for management committees.
  • Experience with design, re-design, or enhancing of control environments
  • Experience interpreting large datasets to conceptualize, develop, and deliver quality analysis and highly-actionable management information
  • Experience providing concise and relevant reporting and updates to senior-level management.
  • Ability to articulate complex concepts in a clear manner.
  • Knowledge of the financial services industry, products, and regulatory environment.
  • Lead strategic initiatives to drive alignment across stakeholder groups to develop and deliver repeatable end to end risk management solutions and controls aligned with business/customer processes.
  • Strong analytical skills with high attention to detail and accuracy.
  • Demonstrated capability to confidently raise issues, escalate early, and engage in constructive credible challenge independently.
  • Ability to take initiative, identify opportunities and implement change 
  • Ability to research, analyze, document, and present information that drive business decisions
  • Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
  • Excellent verbal, written, and interpersonal communication skills
  • Leadership skills including the ability to influence effectively in a matrix environment
  • Strong understanding of policies, procedures, and programs to ensure appropriate and effective risk mitigation controls are in place

Job Expectations

  • Ability to travel up to 10% of the time

Street Address

NC-Charlotte: 401 S Tryon St – Charlotte, NC
AZ-PHX-Northwest Phoenix: 2222 W Rose Garden Ln – Phoenix, AZ
TX-DAL-Downtown Dallas: 1445 Ross Ave – Dallas, TX
MN-Minneapolis: 90 S 7th St – Minneapolis, MN


All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Benefits Summary


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