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Customer Care Specialist/ Concierge

Ed Hicks Imports, Ltd.

This is a Full-time position in Corpus Christi, TX posted July 22, 2021.

The goal of this position is to make customers feel welcome and comfortable at our dealership.

A concierge will be tasked with anything that promotes great customer service.

The concierge will meet and greet every customer and will introduce them to their service advisor.

You will assist with loaner vehicle by assuring the customer agreement gets filled out and the loaner vehicle is checked in properly on return.

You will make sure the vehicles are staged properly for pickup.

The concierge will always make sure the service drive is clean and presentable for all customers.

Our service drive is fast paced during peak hours of the day, and a concierge will need to be motivated to keep up.

You must have the ability to do basic computer tasks and use a tablet.

You must be a people person and be able to be flexible in different situations.

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