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Customer Focus Team Leader

Creation Technologies

This is a Full-time position in Plano, TX posted May 10, 2021.

In this role you will be a key contributor to the successful delivery of products and services to our customers.

This role requires a foundational understanding of business and financial processes.

As an administrative aid to the Customer Focused Team (CFT) your support may span across multiple professional functions in both the production and office environments.

Having a great attitude towards customer service, ability to remain flexible, personal drive and initiative will help you to be successful in this role.

DUTIES/ RESPONSIBILITIES include, but not limited to:
Coordinate with customers and internal teams on resolving past due accounts receivable Load and maintain all Customer orders, forecasts & system data Contract review for Part Number, revision, quantity, lead-time/delivery and pricing upon receipt of order Responsible for accuracy of all order and forecast entries Generate, track and distribute standardized reports, both internal and external Participate in regularly scheduled customer meetings regarding orders and communicate delivery dates and status to customer base Assist in preparation of new product quotes and maintain pricing in Oracle and standard pricing locations
High school diploma/GED is required but an Admin, Finance or Operations post-secondary education is preferred Previous experience in manufacturing, supply chain, customer service or sales MRP/ERP experience an asset (Oracle)
Solid knowledge of Microsoft Excel (Pivot Tables, V-Lookup, etc.) as well as other MS Office products Excellent analytical skills and attention to detail Effective communication and interpersonal skills to interact effectively with all levels of the organization as well as directly with key customer contacts.

Excellent organizational skills; self-disciplined; works well under pressure.


About Creation Technologies

The Creation Difference –
– The People!

We are an Electronic Manufacturing Service (EMS) Provider.

We provide high-mix, high-complexity, start-to-finish manufacturing and supply chain solutions to companies in the Industrial Controls, Instrumentation, Medical, Communications, Transportation, Military/Aerospace and Safety & Security industries.

Our culture of excellence has attracted leading talent, working together as part of multi-disciplinary, Customer-Focused Teams.

Professionals from engineering, program management, supply chain management, test, quality assurance and production provide end-to-end value excellence.

Create your future with us!

If your goal is to be part of a bold, entrepreneurial and diverse team, where you are empowered to make a difference and your hard work is recognized and rewarded, then Creation Technologies is looking to invest in you.

We place high value on maintaining and recruiting a core of highly skilled and positive people who thrive in a fast-paced and stimulating workplace.

Come and develop your career while enjoying our fantastic culture that promotes mutual respect, integrity and teamwork.

At Creation, we know it is our people who make us a leading global Electronics Manufacturing Services provider and one of the top 50 Technology Companies in Canada.

We believe in working hard and playing hard!

Working together to build the future

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Creation Technologies LP is an equal opportunity employer.

If you may require accommodation in completing the application process, please indicate so in your application or call 1.800.736.1271 and you will be directed to the business unit to which you are applying.

Those requiring postings in an alternative format may phone or email requests to the contact listed in the job posting.

If you are contacted regarding the position, please advise the member of our recruiting team of any accommodation measures you may require during our selection process.

Information received relating to accommodation needs of applicants will be addressed confidentially.

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