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Dir – PI (RN) – DMC

Dallas Medical Center

This is a Full-time position in Dallas, TX posted May 9, 2021.

Overview Welcome to Dallas Medical Center Care begins with a safe place
We are committed to making our facility a safe place for care.

You can rest assured that we’ve taken all the steps we can to protect you and those you love.

Dallas Medical Center is making sure you don’t have to choose between safety and getting the care you need in these unprecedented times of the COVID-19 pandemic.

We at Dallas Medical Center (DMC) have been meeting the medical needs of individuals in Dallas for many years as the only community hospital in Farmers Branch.

The physical, emotional, and spiritual well-being of our patients is extremely important to us.

Need expert medical care?

We are here to deliver comprehensive medical services you and your family can trust.
We are Proud to be Part of Prime Healthcare
DMC is proud to be a Prime Healthcare hospital, which demonstrates our center’s quality of excellence and reputation.

We strive to provide high-quality medical care that is always at the forefront of evolving national healthcare reform.

Our more than 400 on-staff physicians always respect the needs and wishes of our patients.

We offer a wide range of medical services, such as cardiology, limb salvage, gastroenterology and colorectal surgery, hepatology, primary care, wound care and hyperbaric medicine, physical medicine and rehabilitation.

Dallas Medical Center has received the 2020 Healthgrades Patient Safety Excellence Award because we provide exceptional care close to home.
The Performance Improvement Director develops, manages and integrates a comprehensive Performance Improvement (PI) Program to achieve unprecedented results in quality, efficiency, safety, satisfaction and value with transparency.

The Managerial oversight responsibility of the Performance Improvement Program is to develop and share best practices for improving performance in quality, safety, perception of care, value and efficiency; to develop/ maintain scorecards for all Service Lines with defining expected outcomes & benchmarks based on Quality, Safety, Satisfaction and Value; to complete Clinical Assessment, Diagnosis and Treatment for the Service Lines.

Responsible for coordinating and managing hospital wide performance improvement activities including continued survey readiness.

Responsible for oversight of on going publicly reported quality initiatives undertaken by the organization, like Core Measures, Patient Satisfaction, etc.

Work collaboratively with Administration and Leadership.

Ensures execution and communication of Performance Improvement and Patient Safety activities occurs from the department level to Board of Trustees.

The scope of activities in managing the PI Program, includes creating collaborative customer relationships; planning appropriate group processes; creating & sustaining a participatory environment; guiding the group to appropriate & useful outcomes; building and maintaining professional knowledge; employing evidence-based practice; integrating best research with expertise & patient values for optimal care; working in interdisciplinary teams; application of performance improvement methodologies to minimize waste, decrease errors, increase efficiency and ultimately improve care and appropriate utilization of informatics to communicate, manage knowledge with clinical expertise and patient values for optimal care.

Team facilitation and experience with hospital accreditation standards and survey process preferred.

Knowledge of local regulatory standards & OSHA regulations a plus
Education and Work Experience
Bachelors Degree required, preferably in a healthcare related field.

Masters Degree preferred.

State RN licensure or a License in healthcare field preferred.

4 ?

5 years healthcare experience.

1-4 years quality improvement experience.

Good computer skills.

Experience in reviewing charts for quality care issues.

Detail oriented organizational skills.

Must be able to handle multiple cases, directions and follow-through.

Good communication skills both verbally and written.

Experience with Medical Staff communication.

Coordination of internal departments and external entities to ensure compliance with company policies, and state/federal regulatory and accreditation standards.

Certified professional in healthcare quality preferred.

We are an Equal Opportunity/ Affirmative Action Employer and do not discriminate against applicants due to veteran status, disability, race, gender, gender identity, sexual orientation or other protected characteristics.

If you need special accommodation for the application process, please contact Human Resources.

EEO is the Law:


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