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Employment Counselor


This is a Full-time position in Baytown, TX posted February 3, 2021.

The EC works in an office environment and interacts with customers in person. The EC provides professional
advice and guidance with helping customers who request career advice, job searching assistance or job
placement. The EC is organized and prepared, communicates in a professional and courteous manner; and
collaborates with team members and management. The EC is sensitive toward working with diverse cultures,
and can articulate clearly with assertiveness. The EC uses active listening techniques, and effectively resolves
customer concerns. The EC assists the customer by helping them navigate the various resources available to
them, including financial aid. The EC provides assistance with job matching and opportunities for interviewing
with posted jobs.

  • Listens to each customer request and provides professional advice to help each customer decide the best
  • services for her
  • Provides job search guidance and career advice
  • Provides direct job matching of open system postings with the customer’s skills and work requirements
  • Offers qualified job candidates the opportunity to interview for posted jobs
  • May check with the candidate or the employer to assess quality and success of the referral
  • Searches files for qualified candidates for job postings
  • Helps customers to access basic self-help services through effective use of the resource library
  • Is thoroughly familiar with electronic, print and other resources to help customers in making helpful career and job search suggestions. Uses this knowledge to determine which resources will benefit individual customers

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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