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Encompass Administrator


This is a Full-time position in Dallas, TX posted March 25, 2021.

The #1 lender in Austin is looking to add to their team!n n This Jobot Job is hosted by Jordan AbernathynAre you a fit?

Easy Apply now by clicking the “Apply” button and sending us your resume.n n A Bit About Usn n This locally owned financial institution is looking to add to their team and if you are looking for a career with a socially conscious, service-oriented organization and want to have fun while you’re at it, join our growing team.n n n n Why join us?n n They offer a Remote or Hybrid remote work model up to your preference, and give you all the tools you need to succeed!nThey offer competitive salary and great benefits (401k, health, dental, etc.)nIf you meet the requirements below, please apply!n n Minimum Requirementsn High School Diploma or equivalent 2+ years of experience with *Encompass* 3+ years of experience in the mortgage industry Demonstrated experience with analytical research, critical thinking, problem solving, and making solid business decisions Demonstrated experience reporting, analyzing, interpreting, and researching information Demonstrated experience communicating with all levels of management Demonstrated experience with attention to detail, time management, written and oral communication, and working in a team atmosphere adhering to deadlinesn n Preferred Requirementsn Bachelor degree in Accounting or Finance or related field Experience with SureFire, and/or Simple Nexus Familiarity with credit union philosophies and practicesn n Job Detailsn n Essential Functionsn Serve as the primary point of contact for questions, issue resolution, and root cause analysis related to all mortgage software applications, including Encompass, SureFire and Simple Nexus.

Manage requests from internal users while troubleshooting basic issues in a timely manner and escalating to tech support or Senior System Analyst as needed.

Apply knowledge of the business model and prescribed system configuration to satisfy all end user needs.

Maintain knowledge of Mortgage Lending processes, procedures, and guidelines such as industry compliance and regulatory standards.

Communicate with Mortgage Lending Management to support the business.

Provide support as needed to senior level administrator to enhance system efficiency and productivity, modify existing processes, review release notes, and test new processes.

Maintain business rules for data entry, workflow progression, and regulatory compliance as requested by each business group.

Work collaboratively with Mortgage Lending management teams to determine process or procedure improvements that could help streamline or automate processes.

Work closely with senior level administrator as well as Mortgage Lending Management team to prepare, test, and implement system enhancements or releases.

Implement prescribed system enhancements.

Manage Views and Dashboards for Management team and end users to better manage the pipelines, workflows, personas user groups, efolder setup, loan templates, adding and disabling users as necessary.

Create, maintain and deploy reports to support the goals and objectives for Mortgage Lending Track and report system issues and defects.

Adhere to all company policies, procedures and business ethics codes.

Maintain strict adherence and compliance to all laws, rules, regulations, policies, procedures and internal controls specific to your role.

Perform other duties as assigned.n n Interested in hearing more?

Easy Apply now by clicking the “Apply” button.n n

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