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Fulfillment Specialist

Atmosphere

This is a Full-time position in Austin, TX posted March 11, 2022.

Fulfillment Specialist
(Austin, TX)
About Atmosphere:
Atmosphere is the world’s first and largest free ad-supported streaming TV service for businesses offering original, owned, and operated TV channels along with Partner Channels from prominent brands.

The platform has been built from the ground up with proprietary content, technology, and data to deliver unparalleled experiences for businesses and advertisers.

The platform also provides a paid upgrade to a digital signage feature for businesses to run their house promotions within the content.

Atmosphere was incubated under Chive Media Group and spun out in 2019.
About this role:
Atmosphere is seeking an experienced Fulfillment Specialist with a passion for logistics, and a sharp understanding of shipping, receiving, and vendor management.

As an Atmosphere Fulfillment Specialist, you will be responsible for the timely shipment and receiving of Atmosphere orders, assisting in inventory management, managing vendors, and supporting multiple internal customers.

This is a great opportunity to be a part of a growing company focused on making a real impact in our industry.

This position will report to the Director of Customer Support.
RESPONSIBILITIES:
Perform a wide range of warehouse functions; including labeling, replenishing, box making, loading/unloading trailers, moving stowed products to various locations, etc
Be a consultant to the account executives, account managers, and customer support representatives to answer questions and provide insight on customers awaiting Atmosphere devices
Perform administrative and physical duties related to shipping/receiving
Fulfill and organize orders to ensure customer delivery process is efficient and accurate
Create accurate shipping documentation
Handle routine questions and problems related to shipping/receiving of goods
Confirm the accuracy of invoices, bills, and charges related to shipments
Log order information into Zendesk and our CRM systems for tracking and measurement
Focus on the entire shipping process for hardgoods; physical labor is required
We focus on excellent customer service and we take pride and great care in every order we fill for our customers
Other ad hoc projects as assigned by the supervisor
REQUIREMENTS:
One (1) or more years of professional experience with shipping/receiving, vendor management, and/or inventory management
Proven experience supporting multiple internal and external customers
Proven ability to manage multiple simultaneous projects while paying strict attention to detail
Excellent verbal and written communications skills
Analytical thinking and comfort working with numbers
Proficiency in the use of MS Excel or Google Sheets
Experience and enthusiasm for working with high performing teams
PHYSICAL WORKING CONDITIONS:
The following physical requirements represent those that are required to successfully perform the essential functions of this position.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sitting
– (50%)
Standing
– (30%)
Walking
– (10%)
Bending
– (10%)
Kneeling
– (Some)
Lifting
– (Up to 50 pounds)
Reaching
– (Regularly)
Telephone Use
– (Yes)
Computer Use
– (Yes)
COMPENSATION & BENEFITS:
Competitive hourly rate
Competitive company insurance
Company 401(k)
Open vacation policy
Coolest office in Austin
So much more

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