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Help Desk Analyst I

Robert Half

This is a Full-time position in San Antonio, TX posted August 20, 2021.

Ref ID: 04080-0011852253

Classification: Help Desk Analyst I

Compensation: $15.20 to $17.60 hourly

Do you excel at coming up with creative solutions to technical issues? Robert Half Technology is seeking a Help Desk Analyst to accommodate field users in an ever-changing, active environment. If you have strong problem-solving skills and a passion for making effective change within an organization, this could be the Help Desk Analyst job for you. Located in San Antonio, Texas, the Help Desk Analyst opportunity is a long-term temporary role.

Responsibilities

– Identify recurring technical issues and propose solutions to address the root of the problems

– Independently investigate and implement solutions to technical issues

– Provide IT assistance for operating systems, productivity software, and a variety of other software applications used internally

– Resolve technical help tickets submitted via phone, email, and walk-ups

Job Requirements:
– Solid understanding of Desktop Support

– Basic networking concepts

– IT support ticketing system experience desired

– User administration and bug fixing in a client-server environment

– Strong problem solving and analytical skills

– Experience installing and configuring operating systems, networked and local printers, and business applications

Technology Doesn’t Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

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