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Innovation Lead – Design

Pegasystems, Inc.

This is a Full-time position in Houston, TX posted May 18, 2021.

Innovation Lead
– Design

Job Category: User Experience/Design

Location: US
– Alabama
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Meet Our Team:

Were a team of passionate designers within the Client Innovation organization, at the forefront of using human-centered design to help our Enterprise clients rethink their services and products to solve critical business challenges.

Picture Yourself at Pega:

Working acrossindustries such as Healthcare, Finance, Government and beyond, you willbe pivotal insolvingsome of the biggest experience designproblems that touch people’s everyday livesin fundamental ways.You will use your designexpertiseto get to the heart of human needsand collaborate with a wider innovation engagement team to facilitate and co-create a vision with clients.

As the design lead youll be responsible for creating assets to tell the story that achieving business outcomes means designing a positive change in the behavior of people.

What You’ll Do at Pega:

You will undertake user research to surface insights and create meaningful ways to share and infuse those with cross functional engagement teams.

Plan and facilitate design thinking workshops, including multi-day design sprints, in person and virtually.

Be comfortable rapidly turning co-created ideas into coherent designs from click-thru concepts thru to working prototypes

Youll lead and guide teams through verifying ideas with concept testing before planning and executing lean usability testing with end users

Synthesize findings and insights into compelling outputs that clarifies the value proposition and tells the story of the discovery of the engagement

Who You Are:

Youre a Designer with a big D, believing that design can be applied to large and small problem spaces; digital products, services, and organizations to create positive change.

You are a skilled and experienced design facilitator, well versed in guiding senior stakeholders and execs from across IT and business functions through methods that will take them out of their comfort zone.

You bring a depth of practiced craft in the design realm that makes you adaptable and able to seamlessly shift to suit audience and context.

You are a natural storyteller and articulate presenter who can bring abstract concepts to life and distill complex concepts into something thats easy for others to grasp.

You are inquisitive and thrive in challenging and complex problem spaces, at home with ambiguity

What You’ve Accomplished:

You have aBA/BS Degree or equivalent work experience

You have 7+ years practiced craft in a relevant field within the Design realm

A proven track record at a design agency, management consulting firm or digital company workign with cross-functional teams

You have an expert knowledge of and experience with design methods

You have a background in design thinking, service design, or experience design

Pega Offers You:

Gartner Analyst acclaimed technology leadership across our categories of products

Continuous learning and development opportunities

An innovative, inclusive, agile, flexible, and fun work environment

Competitive global benefits program inclusive ofpay + bonus incentive, employee equity in the company

Job ID: 13919

As anand Affirmative Action employer, Pegasystems will not discriminate in its employment practices due to an applicant’s race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law.

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