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Lead Cust Exp Specialist ,Shanghai, AM, PMT

Honeywell International Inc.

This is a Full-time position in China, TX posted May 15, 2021.

Lead Cust Exp Specialist,Shanghai,AM,PMT

Location Building 1, Lane 555, Huan Ke Road, Zhangjiang, Shanghai, SHANGHAI, 201203, China Category Customer Experience Job Id req270368

Serve as the primary customer contact for your assigned portfolio of accounts and ensure all customer needs and expectations are met.

You will respond to inbound customer calls and email regarding order inquiry as to ship dates, problems, order changes, repairs and RMA’s.

You will assist other customer service associates with administrative duties.

You will communicate with other departments such as Technical Support, Logistics, Manufacturing, Regional Sales Managers, Product Managers, etc., to resolve customer issues.

You will support ordering processing including order entry, expediting orders, change orders, returns, monitoring order status and resolving discrepancies.

Key Responsibilities
Processing Returns Customer Invoicing Deliver Forecast Reports Administrative Support Order Processing
YOU MUST HAVE
High School Diploma, or equivalent.

Some experience in the field.

WE VALUE
Technical knowledge specific to (stated field) An ability to take initiative and work with limited direction
Additional Information
JOB ID: req270368 Category: Customer Experience Nonexempt
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You will respond to inbound customer calls and email regarding order inquiry as to ship dates, problems, order changes, repairs and RMA’s.

, to resolve customer issues.

You will act as a change agent and…

Location Building 1, Lane 555, Huan Ke Road, Zhangjiang, Shanghai, SHANGHAI, 201203, China Customer Experience req271621

You will respond to inbound customer calls and email regarding order inquiry as to ship dates, problems, order changes, repairs and RMA’s.

You will assist other customer service associates with administrative…

Location Bldg.

3-1, 136 Yinsheng Rd Shengpu, SIP, Suzhou, JIANGSU, 215126, China Customer Experience req278820

You will respond to inbound customer calls and email regarding order inquiry as to ship dates, problems, order changes, repairs and RMA’s.

You will assist other customer service associates with administrative…

Location Building 1, Lane 555, Huan Ke Road, Zhangjiang, Shanghai, SHANGHAI, 201203, China Customer Experience req275166

Driving Infinite Possibilities Within A Diversified, Global Organization.

You will process orders including order entry, expediting orders, change orders, returns, monitoring order status and resolving…

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Honeywell is an equal opportunity employer.

Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

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