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Leader ServiceNow

Ibm

This is a Full-time position in Austin, TX posted July 19, 2021.

IntroductionAt IBM, work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so, lets talk.Your Role and ResponsibilitiesLeader, Kyndryl ServiceNow platform instanceAre you someone who enjoys motivating and training team members and getting them to work together toward common goals?Do you have the ability to excel in a fast-paced environment while collaborating with stakeholders across the enterprise?Job Duties:You will manage a team of developers responsible for developing the ServiceNow instance for Kyndryl. ServiceNow is the backbone of the CIOs IT Asset, Service and Operations Management, as the platform for workflows and serve as the CIOs repository for data and application/infrastructure inventoryDevelop a team of SMEs with specific technical skills like computing standards, business process experts, ITIL (IT Service, Operations, and Asset management), DevOpsDemonstrated transformational leadership. Simultaneously works on multiple complex global initiatives.You partner with stakeholders to understand their needs, and work with your teams using Agile methods to develop solutionsYou are able to articulate solutions to the CIO leadership team and have the ability to present effectively to executive and technical staffThe location is most likely the tristate area waiting on confirmation but these would be the other potential cities: Armonk, NY, New York, NY; Southbury, CT; Research Triangle Park, NC or Austin, TX. Required Technical and Professional ExpertiseA minimum of 5 plus years management experience Experience negotiating complex IT contractsUses agile methods to deliver best possible solutions to support KyndrylMust be an expert problem solverPreferred Technical and Professional Expertise3 or more years experience running an IT Asset Management experience in ServiceNowMBAExperience managing a global team in multiple countriesITIL certification ServiceNow architecture certifications About Business UnitGlobal Technology Services (GTS) Infrastructure Services (IS) or a shared services function supporting GTS. As announced in October 2020, IBM intends that its managed infrastructure services business of the GTS organization will become an independent company named Kyndryl by the end of 2021, creating two distinct and powerful market-leading companies. Together, we will advance the vital systems that power the digital economy. Serving over 4,600 technology-intensive, highly regulated customers, including over 75% of the Fortune 100, our people will design, run, and manage the most modern and reliable technology infrastructure that the world depends on today. We will work flexibly and in partnership with our customers to amplify business outcomes while always pushing ourselves to improve and meet all opportunities. Come join our team of diverse, devoted, and empathetic technology experts who are at the center of discovering what’s next. Please note: The final decision if this position will transition from IBM to Kyndryl is yet to be confirmed.Your Life @ IBMWhat matters to you when youre looking for your next career challenge?Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.Impact. Inclusion. Infinite Experiences. Do your best work ever.About IBMIBMs greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.Location StatementIBM offers a wide range of resources for eligible IBMers to thrive both inside and outside of work. In addition to a competitive benefits program consisting of medical and life insurance, retirement plans, and time off, eligible employees may also have access to: 12 weeks of paid parental bonding leave. Family care options are also available to support eligible employees during COVID-19.World-class training and educational resources on our personalized, AI-driven learning platform. IBM’s learning culture supports your restless attitude to grow your skills and build the depth and scale of knowledge needed to achieve your career goals.Well-being programs to support mental and physical health.Financial programs that empower you to plan, save, and manage your money (including expert financial counseling, 401(k), IBM stock discount, etc.).Select educational reimbursement opportunities.Diverse and inclusive employee resource groups where you can network and connect with IBMers across the globe.Giving and volunteer programs to benefit charitable organizations and local communities.Discounts on retail products, services, and experiences.This position is eligible for participation in an IBM sales incentive plan. Actual incentive opportunity will be based on performance and the eligible Target Incentive, as addressed in the applicable plan, all of which is subject to change. We consider qualified applicants with criminal histories, consistent with applicable law.IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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