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Mobile Technical Analyst

Apex Systems

This is a Full-time position in Riverside, TX posted June 7, 2021.

To apply
– email a Word format resume to tclaros@apexsystems.com Thank you!

Title: Mobile Technical Analyst

Location: 100% Remote

Contract Duration: 1 year with high potential to extend 

This client supporting federal entities and is only able to accept USC candidates at this time.

This role is to support an expanding environment within the Federal space.

Looking for a team member to come on board and assist with this environment.

Essential Requirements:
Expert knowledge of Mobile Device Management (MDM) software (Must have experience with AirWatch and VMware Workspace One) Experience with configuration and setup of On-Prem and SaaS UEM, IDM/Access environments.

Experienced in Powershell Scripting a plus Monitors and tracks issues to ensure accurate resolution.

(ServiceNow) Provide technical guidance regarding mobile device technology.

Expert knowledge in troubleshooting all device platforms (Android and iOS) with multiple applications.

Apply diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.

Use ServiceNow Service Management Suite to document issues, diagnostics and solution implementation.

Answer questions about installation, operation, configuration, customization, performance, and usage of standard mobile devices, mobile applications and the MDM infrastructure.

Strong verbal and written skills.

Capable of effective communication and influential skills at all levels of the organization

EEO Employer

Apex Systems is an equal opportunity employer.

We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law.

Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at 844-463-6178

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