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Office Coordinator (PRN)

Sweeny Community Hospital

This is a Contract position in Sweeny, TX posted August 17, 2021.


Title: Medical Office Coordinator

Classification: Non-Exempt

Position Type: Full-time

Reports to: Provider, Clinic Supervisor if present and Practice Manager

Department: Sweeny Community Hospital Health Clinic

Summary/Objective: Primarily responsible for front office operations of assigned provider clinic.

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Gather information from patients, the medical assistant, and the provider whether on the phone or in person
  • Organize and maintain forms and office supplies required for the front desk activities
  • Answer telephones, schedule appointments, respond to and send faxes
  • Oversee client billing processes in Athena
  • Research and resolve client billing problems or issues
  • Work with patients to develop self-pay arrangements and payment plans
  • Update and maintain records by getting the appropriate information from both patients and providers
  • Request records from other providers and send records to other providers as required
  • Facilitate communication between the Patients, the Medical Assistant/ Office Nurse and the Provider
  • Determine the financial status of patients and their eligibility for health services
  • Assist patients in accurately completing forms and documents for the required information
  • Respect and maintain the privacy and dignity of clients and assure client confidentiality at all times
  • Register patients in the EMR and schedule patients for upcoming appointments
  • Receive patient payments, record them in database and provide receipts to patients
  • Post payments to appropriate accounts in a timely manner
  • Understand the coding of diagnoses for medical procedures and diagnostics and coordinate same with hospital ancillary departments
  • Make referrals to other providers and share needed information as guided by HIPAA Regulations
  • Collect and deposit fees according to protocols, prepare and balance daily financial registers and submit all forms and fees to the accounts department
  • Participate in staff and educational meetings
  • Order supplies for front office operations
  • Reports statistics as required
  • Verify insurance coverage for health services
  • Other duties as assigned

. Requirements:

Required Education, Experience and License

High school diploma or equivalent

Neat and well groomed

Have a courteous, pleasant manner and able to put patients at ease

Ability to work with the healthcare team approach


Medical terminology, Office procedures

HIPAA Requirements

Two years Medical Office experience

Preferred Education, Experience and License

Medical Assistant Certification

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