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Orthodontic Assistant

DentalOne Partners

This is a Full-time position in Pearland, TX posted July 13, 2021.

Highland Dental Care & OrthoAs an Orthodontic Assistant for DentalOne Partners, patient care is your #1 priority and focus. Your ability to value and improve the patient experience will play a major role in the delivery of extraordinary dental care. Orthodontic Assistants are a critical part of our mission because they not only support the patient, they provide the doctor with valuable assistance on patient procedures. The Orthodontic Assistant has direct responsibility for the patient’s excellent experience while “in the chair,” and patient retention overall. You are unique, and so are we—it’s time you worked with an organization that appreciates you, challenges you, and helps your professional growth with a team of people dedicated to quality, patient care, and leading the industry with innovation. We are searching for talented people who want to provide excellent customer service for the patient, provide precise support to the doctor, and possess an amiable chair-side manner. Flexibility, analytical skills, collaboration, and follow-up are all needed in our dynamic state-of-the-art practice environment. So how about it?—Are you passionate about an opportunity like this? We want you to learn more about us! Reference our career site,, and spend a few minutes learning about the culture, values, and people!Of course, there are some requirements for all Orthodontic Assistants:Provide exceptional customer service, with excellent chair-side manner, by making the patient the #1 priorityBe present, engaged and ready to work at all assigned shift timesTake direction from the doctor, assist them with all orthodontic procedures, and anticipate their needsTake, develop and mount accurate, high quality radiographsReview patient charts prior to doctor arrival, log appropriate patient data and health history during the exam and treatment, as well as transcribe the doctor’s notesClean, sterilize and prepare the equipment and operatory, per the organizations procedures and guidelines, prior to a patient’s appointmentPerform efficient and accurate procedures to help maintain the schedule and patient flowEducate the patients and address their questions and/or concernsDemonstrate good teamwork to deliver an extraordinary experience for every patientPartner with doctors, hygienists, Specialty Leaders and support staff to maintain excellent patient service and integrity within the organizationAssist the front office staff in scheduling patients’ follow up visits, as well as tracking the incoming and outgoing lab cases, to ensure quality and timely productsWhen assigned by the Specialty Leader, monitor the level of dental supplies and order using approved formularyPromote and market DentalOne Partners’ services and retail productsComplete checklists as assigned and participate in daily huddles to ensure that every single day flows smoothlyMaintain patient confidentiality through HIPAA complianceFollow the organization’s safety policies and procedures through OSHA compliance and BBP (Blood-borne Pathogens) federal regulationsComplete all Learning Management System requirementsQualifications:Education/Certification:Minimum high school diploma or equivalent requiredCurrent radiography certification requiredDental Assistant certification, as required by state, or ability to become certifiedCurrent certification in Cardiopulmonary Resuscitation (CPR) preferredMaintain annual OSHA, HIPAA and Infection Control training Skills/Abilities:Experience in a professional environment with direct patient contact preferredExcellent positive attitude and customer service skillsProfessionalism and integrity in all aspects of job, including imagine and both verbal and written communication skillsPossess exceptional interpersonal and relationship building skills, including conflict resolution skillsStrong organizational, planning and analytical skillsAbility to multi-task and remain calm in a rapidly changing environmentComputer proficiency and the ability to learn new programs as required Work environment/Conditions:Overtime required as approved by Specialty LeaderTravel as needed for training and to perform job functionsSafety procedures and personal protective equipment required to minimize the risks from radiographs and blood-borne pathogensPotential of prolonged sitting and standing  Dental One is an Equal Opportunity Employer and does not tolerate discrimination of any kind. Disclaimer: The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. The organization management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.

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