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Peer Advocate

Texas Oncology

This is a Full-time position in Webster, TX posted July 12, 2021.

Overview: Texas Oncologyis looking for aPatient Services Coordinator Sr. to join our teamThis position will supportthe Webster location.Texas Oncologyis the largest community oncology provider in the country and has approximately 600 providersin220 sites across Texas and southeastern Oklahoma. Our founders pioneered community-based cancer care because they believed in making the best available cancer care accessible to all communities, allowing people to fight cancer at home with the critical support of family and friends nearby. Our mission is still the same todayat Texas Oncology, we use leading-edge technology and research to deliver high-quality, high-touch, evidence-based cancer care to help our patients achieve More breakthroughs. More victories. in their fight against cancer. Today,Texas Oncologytreats half of all Texansdiagnosed with cancer on an annual basis.Why work for us?Come joinourteamthat isresponsible forhelping lead Texas Oncology in treating more patient diagnosed with cancer than any other provider in Texas.We offer our employees a competitive benefits package that includes Medical, Dental, Vision, Life Insurance, Short-term and Long-term disability coverage,a generous PTO program,a 401k plan that comes with a company match, a Wellness program that rewards youpracticing a healthy lifestyle, and lots of other great perks such as Tuition Reimbursement,an Employee Assistance program and discounts on some of your favorite retailers.What does thePatient Services Coordinatordo?The Patient Service Coordinatorprofessionally greets and welcomes patients and their friends/family. Answers, screens, and directs all incoming calls to appropriate personnel relaying messages betweenpatients and clinical staff. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards, and US Oncologys Shared Values. Responsibilities: The essential duties and responsibilities:Greets patients and visitors to the clinic in a prompt, courteous and professional mannerChecks in patients and informs clinical staff of patient arrivalProvides and explains paperwork for the patient to complete prior to examinationCollects, proofs for completeness, and files patient formsUpdates demographics and insurance information in the systemCollects co-pays and balancesProvides receiptsAnswers, screens, and responds to routine questions, routes to appropriate personnel, or takes thorough messagesPages clinic personnel as appropriateCommunicates messages in an accurate and timely manner according to proceduresChecks patients out after examinationSchedules returning appointments in accordance with physician and/or office guidelinesProvides patients with appointment details such as time, location, directions, instruction sheets, and other detailsRecords patient cancellations and missed appointmentsReschedules appointmentsNotifies appropriate staff of the cancellation and makes note in patient chartProvides general administrative support by filing charts and formsMaintains lobby area in a neat and orderly mannerMaintains a legible supply of forms and appropriate office supplies required for daily activitiesSchedules outside testing and referrals for patients as requiredFollows up on completed outside testing to ensure reports are received and uploaded into patient chartAssists physician in correspondence to referring physiciansSends completed notes to referring physicians and scans notes into patient chartAdheres to confidentiality, state, federal, and HIPPA laws and guidelines with regard to patient recordsPerforms other duties as requested or assignedMay type memos and forms Qualifications: The ideal candidate for thePatient ServicesCoordinator Sr. will have the following background and experience:High School diploma or equivalent requiredAt least 5 years front medical office receptionist experience with insurance forms and scheduling software requiredKnowledge of this practices personnel, daily routines, and scheduling a plusProficiency with computer systems and Microsoft (Outlook, Office Word, and Excel) requiredMust successfully complete required e-learning courses within 90 days of occupying positionDemonstrates AdaptabilityHandles day to day work challenges confidentlyIs willing and able to adjust to multiple demands, shifting prioritiesDemonstrates flexibilityShows Work CommitmentSets high standards of performance and works efficiently to achieve themCommits to QualityEmphasizes the need to deliver quality products and/or servicesTexas Oncology is part of theUS Oncology Networkandis an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.Category:AdministrativePostto:M

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