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Process & Change Analyst

Atmos Energy

This is a Full-time position in Dallas, TX posted May 16, 2021.

_*THIS JOB DESCRIPTION DOES NOT ATTEMPT TO LIST ALL OF THE DUTIES THAT ARE OR MAY BE PERFORMED IN THIS POSITION*_*Primary Duties:*1.

Develops a solid understanding of the business problem.

Gathers input to determine the scope of a project and partners to define success measures.2.

Collects data and participates in root cause analysis and as-is process mapping exercises in order to identify process improvement opportunities.3.

Documents requirements from the business to evaluate options and enable a solution that supports the business process.4.

Contributes to the development of a to-be business process based on best practices and industry standards enterprise vision and objectives and the future technology landscape.5.

Conducts the impact analysis of the to-be process helping to identify stakeholders and assess level of impact to each.6.

Understands the principles types and stages of a change.

Participates in the development of a change management approach to suit the situation.7.

Supports the planning and implementation of communication training and sustainment activities using data gathered in change readiness and impact assessments.8.

Creates reports on outcomes and success measures at the end of a project.9.

Supports other project implementation activities such as but not limited to assembly functional and user-acceptance testing deployment planning communication training and post-deployment support.*Educational/Experience Level:*Requires Bachelor’s degree in Business Management Information Systems (MIS) Engineering Organizational Change Management or a related field; or equivalent.*Communication Skills:*Requires the ability to communicate persuade and/or influence internal and/or external customers at a high level such as senior management on matters of a technical and/or complex nature.*Numeric Skills:*Requires the ability to perform to perform algebraic trigonometric and geometric operations and/or moderately complex statistical and/or accounting methods.*Computer Skills:*Requires advanced knowledge of various software applications to create documents reports and/or graphics.*Work Conditions:*Works in an office environment.

May require some traveling.Requires occasionally performing activities including but not limited to bending stooping grasping reaching twisting turning and/or lifting./Atmos Energy Corporation is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity age national origin disability or veteran status./**Job:** **Customer Service***Organization:** **ATM-Dal-Customer Program Mgmt (1227)***Title:** *Process & Change Analyst***Location:** *Texas-Dallas***Requisition ID:** *ATM-JR003128*

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