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Product Operations Strategy Analyst


This is a Full-time position in Dallas, TX posted September 7, 2021.

Specialty/Competency: Advisory
– Other Industry/Sector: Not Applicable Time Type: Full time Government Clearance Required: No Available for Work Sponsorship: Yes Travel Requirements: Up to 20%

A career in Products and Technology would provide you the opportunity to be part of an organization that is building a leading tech experience that solves big challenges for our firm and our clients.

Our products and tech-driven solutions are how we move faster, cut through complexity and fuel growth.

We start with the problem and solve it with experience and tech know-how.

Our skilled technologists, data scientists, product managers and business strategists are passionate about using technology to accelerate change.

Our external facing team finds opportunities for new products and growth from existing products.

They are responsible for establishing Product vision, Go-to-market, sales and Experience strategy, marketing, pricing and all components to make a successful product for our clients.
To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level.

To help us achieve this we have the PwC Professional; our global leadership development framework.

It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Senior Associate, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution.

PwC Professional skills and responsibilities for this management level include but are not limited to:
Use feedback and reflection to develop self awareness, personal strengths and address development areas.

Delegate to others to provide stretch opportunities, coaching them to deliver results.

Demonstrate critical thinking and the ability to bring order to unstructured problems.

Use a broad range of tools and techniques to extract insights from current industry or sector trends.

Review your work and that of others for quality, accuracy and relevance.

Know how and when to use tools available for a given situation and can explain the reasons for this choice.

Seek and embrace opportunities which give exposure to different situations, environments and perspectives.

Use straightforward communication, in a structured way, when influencing and connecting with others.

Able to read situations and modify behavior to build quality relationships.

Uphold the firm’s code of ethics and business conduct.

Job Requirements and Preferences : Basic Qualifications : Minimum Degree Required:Bachelor Degree Additional Educational Requirements:

In lieu of a Bachelor Degree, 12 years of professional experience involving technology-focused process improvements, transformations, and/or system implementations.

Minimum Years of Experience:3 year(s) Required Knowledge and Skills:

ITIL, Service Operations Strategy, Operations Analysis, User flow, Process Mapping, Performance and productivity improvement, Project Management

Preferred Qualifications : Degree Preferred:Master Degree Preferred Knowledge/Skills:

As an Operations Strategy Analyst, you will work with our Digital Products team in analyzing product requirements and defining operational support models.

In this role, you will work on a virtual team of people who are responsible for Service Operations Strategy for our Digital Products.

We have a structured process that you’ll be trained in that goes all the way from intaking a new product idea, to designing a best fit operations model, to building that product for operations non-functional requirements, and to eventually seeing the operational design go into practice as our products take off in the marketplace.

To learn more about our products please visit:

To qualify for this role, you will need to have at least 1 year of experience working in strategy and project management roles.

We are looking for a go-getter who is a fast learner, adaptable, uses an analytical mindset, has worked on computational models in sheets or excel, loves planning, sticking to a plan, and keeping others accountable.

Your work history should include having worked for one or several technology companies in the past.

Having been an IT Manager, or having worked alongside one is a plus.

Also having experience in Product Lifecycle management is preferred.

Demonstrates thorough abilities and/or a proven record of success as a team leader:
Having experience on Agile, ITIL, ITSM, IT Operations, or project management skills; Having a work ethic and a positive attitude; Being able to consistently exercise independent judgment and employ critical thinking and reasoning skills; Being able to communicate professionally, clearly, and effectively via written and verbal methods; Taking on on new responsibilities and challenges proactively using sound judgment to balance and maintain all projects; Being capable of and willingness to adapt to a changing environment; Being detail-oriented and results-driven; Possessing a curious nature with a knack for learning and analysis; Having time-management and organizational skills; Being able to prioritize effectively; Being able to work independently as well as function well as part of a team; Providing support to the Operations Strategy team in numerous projects to ensure they run smoothly; Maintaining and monitoring projects and schedules ensuring deadlines are met; Helping determine best methods to perform project tracking and reporting tasks; review completed projects and makes recommendations for future process enhancements; Identifying complex problems and reviewing related information to develop and evaluate options; Providing timely, helpful and thorough responses and resolutions to requests; Developing a technical understanding of products and communicate effectively; and, Providing varied and complex administrative and technical skills in support of our operations department.

For positions in Colorado, visit the following link for information related to Colorado’s Equal Pay for Equal Work Act: .

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law.

PwC is proud to be an affirmative action and equal opportunity employer.

For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.

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