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Program Specialist VI

Texas State Job Bank

This is a Full-time position in AUSTIN, TX posted August 20, 2021.

Job/Position DescriptionProgram Specialist VICPI Program Specialist VI The position reports to the Division Administrator for Child Protective Investigation (CPI) Field Operations and performs highly advanced (senior-level) consultative services and technical assistance work.

Provides consultation and guidance regarding the planning, development, implementation, and monitoring of projects and programs associated with CPI Field Operations.

Provides guidance and consultation to CPI state office and CPI field administrative staff in analyzing programs, identifying areas for improvement and gaps in services, and develops and implements plans to improve program efficiencies and service delivery.

Analyzes and responds to short-term or emergency requests requiring expedited response.

Facilitates program communications with internal and external stakeholders including DFPS state office staff from all divisions, field staff at all levels, staff from other state and federal agencies, providers of services for DFPS clients, stakeholders and legislators.

Oversees the compilation and analysis of data and information from various program resources and stakeholders to shape program goals, objectives and priorities.

Provides subject matter expertise statewide regarding the CPI program, policies, procedures and activities.

Monitors completion of studies, analyses, and research regarding CPI policies and procedures, and develops recommendations for program and agency leadership.

Provides subject matter expertise and coordination regarding the preparation of communications and responses to public, stakeholder, and legislative inquiries and data requests regarding the CPI program.

Plans and assigns staff projects and assignments, monitors project deadlines and ensures deliverables are available at expected project completion dates.

Develops programmatic monitoring tools and performance measures for contracts to ensure accountability, quality and contracted service levels.

Represents the program at meetings, conferences, workgroups, hearings and other events.

Works under minimal supervision, with considerable latitude for the use of initiative and independent judgment.

This position will lead as a project manager for CPI project took keep CPI Leadership on task and on schedule.

Essential Job FunctionsAttends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.

Provides consultation and guidance regarding the development of CPI program policy recommendations for agency and program leadership.

Performs quality assurance services to ensure program efficiency and effectiveness, and makes recommendations for improvement.

Analyzes and responds to short-term or emergency requests requiring expedited response.

Provides CPI Field Operations program subject matter expertise, guidance, consultation and technical assistance to agency staff and internal and external stakeholders to shape effective CPI service delivery.

Oversees the compilation and analysis of data and information from various program resources and stakeholders to shape CPI program goals, objectives and priorities.

(25%) Plans, develops, implements, and monitors projects and programs associated with CPI.

Monitors completion of specialized research projects, studies, analyses, assessments, reports and issues papers regarding the investigation process as assigned by Child Protective Investigations (CPI) program management related to legislative requests, media concerns or inqu hsc.state.tx.us/ENG/CareerPortal/job_profile.cfm?szOrderID=479653 Copy the URL in the preceding sentence to an Internet Explorer browser to apply to the job directly through the Texas Health and Human Services Career Portal.

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