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Reconciliation Specialist

Charles Schwab Corporation

This is a Full-time position in Austin, TX posted May 10, 2021.

Your Opportunity
Charles Schwab Banking and Trust Services (Schwab Trust Bank) provides trust and custody services for qualified retirement plans, primarily 401(k) plans.

Schwab Trust Bank serves Schwab’s bundled retirement product, and is the industry leader in providing trading and custody services through Independent Record Keepers.

Our goal is to provide excellent service in a rapidly growing business.

As a member of the Ops Control department’s Reconciliation and Reporting team, you will be responsible for performing detailed reconciliations and researching sophisticated trading and distributions related activities while giving to a reciprocal team environment.
The Operations Specialist will utilize various applications for reconciling trading and distribution related activities through multiple trading platforms and across numerous banking vendors.

Additional responsibilities include: documenting issues in a clear and concise fashion, maintaining effective procedural documents and cross-training with peers to attain a broad functional knowledge.

Successful candidate would have experience with bank or trading reconciliations, ability to quickly cross-train on functions to back up co-workers, and proven history of processing tasks with a primary emphasis on accuracy and risk mitigation.

Candidate will also need to display strong communication skills and ability to work well in a team environment.

Successful candidates will be able to provide exemplary service to internal Client Service Managers and other support business partners.
What you are good at
* Perform various reconciliation functions with a high degree of accuracy, including performing in-depth research on breaks and identifying true root cause for outages
* Communicate with leadership issues that should be advanced to ensure risks are mitigated, including keeping them informed of any team trends or process risks.

Serves as the manager/team lead’s “eyes and ears” on the floor
* Perform timely and detailed updates to procedures for functions owned
* Identify and collaborate effectively with team members and subject matter authorities on other teams to resolve issues, answer questions, advise them of potential upcoming issues, etc.
* Participate in a project effectively, taking ownership over related tasks and seeing them through to completion with minimal follow-ups.

Will need to hit target dates associated with information requests and other take-aways.
* Perform effective peer reviews to ensure accuracy and utilizing situational awareness to identify emerging issues in related functions.
* Identify possible process improvements after becoming proficient in a reconciliation function.
* Effectively train team members on functions, making sure to identify and share the “why” behind a process
* Perform effective UAT testing for systems regularly used in daily functions
* Ensure stats are tracked, reported accurately and target dates are met.
What you have
* College Degree or equivalent banking and/or trust experience required
* 2+ years brokerage, transfer agent or trust operations experience required.
* Ability to work in a fast paced environment, both independently and as part of a team.
* Excels in prioritizing daily functions and dealing with multiple target dates and high volumes of work.
* Must be detail oriented, with strong analytic, research and communication skills.
* Strong sense of ownership of assigned functions and willingness to research sophisticated issues
* Must possess advanced working knowledge of Microsoft Office applications.

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