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Referral Office Liaison

A-Line Staffing Solutions

This is a Full-time position in Austin, TX posted April 28, 2021.

We are looking for a Referral Specialist in Austin, TX

Day to Day Responsibilities of this Position and Description of Project:

· Intake referral specialist: data entry to some level, the staff works out of fax com and receive faxes through the day to build authorization requests

· Outbound calls to providers (missing information or questions on unclear requests)

· Typing: 35 WPM

· Production driven department, needs to meet quota

· DME: Durable medical equipment (wheel chairs, oxygen tanks, etc). This experience helps, but not required.

· Work from home until office reopens

· 9am – 6pm regular shift, first month 8am-5pm. Offers up to 10-12 hours of overtime per week after 2 months in.

Job Requirements:

Required skills:

· CALL CENTER EXPERIENCE REQUIRED. This is a fast-paced call center. Healthcare call center is best.

· Data entry experience

· Basic computer skills

· 10 Key proficient

Preferred Skills:

· Medical background

· ICD 10 codes (billing and coding

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