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Regional Business Coordinator

Digital Realty

This is a Full-time position in Dallas, TX posted March 1, 2021.

Opportunity Snapshot

Digital Realty is seeking to add a Regional Business Coordinator to our US Regional Sales Team responsible for supporting deals inbound into the region. The Regional Business Coordinator will work closely with Account Managers and liaise with extended team members (Sales Engineers, Commercial Management, Product Management, Operations, etc.) to help drive opportunities and customer projects to closure.

 

The Role

  • Serve as single point of contact for and work with out-of-region Account Owners to coordinate activities around inbound opportunities 
  • Serve as interface between Account Owner and local operations to set up and manage customer responses and tours of data centers
  • Act as customer point of contact locally for non-operational issues as they arise
  • Coordinate regional responses to RFPs from out-of-region opportunities
  • Maintain opportunity details, updates and status in SDFC as the opportunity owner. Liaise with the account owner to ensure accurate opportunity forecasting
  • Produce and revise quotes from applicable CPQ Tools
  • Where delegated by the Account Owner, directly engage with customers for reactive transactional sales 
  • Produce ad hoc reporting from Clari and SFDC

 

Requirements

  • 3-5 years of related work experience preferably in the data center, telecommunications, IT, or technology industries (mid-level position)
  • Ability to analyze multiple requests for support and prioritize appropriately
  • Ability to operate in a fast moving, team-oriented, collaborative environment with strict deadlines
  • Ability to self-start, self-motivate, self-sustain, self-improve and work independently  
  • Excellent interpersonal and communication skills (on different levels)  
  • Customer/business focus – Ability and eagerness to develop understanding of the customer business and IT strategy and infrastructure
  • Natural focus on customer satisfaction
  • Excellent relationship management skills
  • Familiarity working with and navigating a CRM tool; Salesforce.com experience a plus
  • Proven ability to work well as part of an extended sales team
  • Excellent interpersonal, verbal, and written communication skills
  • Degree required; University Degree in IT, Engineering or business

Digital Realty: Where the cloud lives and business thrives

We built the global standard for technical real estate, developing a unique capability to acquire, manage, and scale data center campuses. Now, Digital Realty is building a unique ecosystem of open solutions that power customer growth through exceptional service on a foundation of unrivaled data center expertise. The new Digital Realty combines unparalleled data center services, carrier-dense interconnection, real estate acumen, and financial strength to create unique power of choice and value when and where our customers need it.

Our Mission

To provide our customers with the trusted foundation for the digital world.

Our Vision

To build a network of connected campuses and internet gateways that become the heart of the internet and cloud, powering growth and prosperity for customers, employees and shareholders.

Our Values

Guide our decisions and actions every day—above all else, we value customers, excellence, talent, teamwork and success.

About Digital Realty

Digital Realty Trust, Inc. supports the data center and colocation strategies of more than 2,000 firms across its secure, network-rich portfolio of data centers located throughout North America, Europe, Asia and Australia. Digital Realty’s clients include companies of all sizes, ranging from financial services, cloud and information technology services, to manufacturing, energy, gaming, life sciences and consumer products.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Digital Realty Trust is committed to employing a diverse workforce. We value and actively seek to recruit, develop and retain people with backgrounds, experiences and perspectives that reflect the full diversity of our society.

Digital Realty is a publicly traded company (NYSE: DLR) with investment grade ratings from all three major ratings agencies.

Digital Realty offers a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions.

Digital Realty is an equal opportunity employer, EOE/AA/M/F/Vets/Disabled

Please do not forward unsolicited resumes to any employee of Digital Realty and its subsidiaries. Digital Realty is not responsible for any fees related to unsolicited referrals.

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