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Scheduler

Medix

This is a Contract position in West University Place, TX posted June 7, 2021.


Scheduler


Job Responsibilities

As a Scheduler, you will be responsible for scheduling patient appointments, updating demographic and insurance information, answering, researching, and resolving customer questions, inquiries, requests, and problems in a fast-paced, healthcare call center environment.

Additional responsibilities of the Scheduler include:

  • Receiving requests by mail, telephone, or in person regarding insurance claims/policies
  • Speaking with patients, assisting with questions they may have regarding their health insurance policy, or any other general questions regarding information on providers
  • Handling provider calls about patient policy holders coverage
  • Responding to grievances, complaints, or appeals
  • Seeking assistance with complex customer issues

Requirements: Successful candidates for the Scheduler role must have experience in a call center environment, preferably in healthcare. Someone with exceptional customer service and interpersonal skills would be a good fit for this dynamic scheduling role.

Additional requirements of the Scheduler include:

  • High school diploma or GED
  • 2 – 5 years’ experience as a Customer Service Representative
  • Experience in a call center or healthcare industry, preferred


Benefits

As a job seeker, you face the daunting challenge of finding and landing a position that truly suits your talents and your career ambitions. At Medix, we are passionate about partnering with you to match you with the jobs and companies that are right for you. Our personalized placement services provide flexibility to accommodate your schedule and needs, as we offer contract, contract-to-hire and direct hire opportunities. We will also provide guidance and support during the interview process-if you need anything, from resume tips to information on the company you’re interviewing with, your recruiter is only a phone call away. Best of all, our placement services are 100% free to you.

As a Medix contractor, you can choose to enroll in our benefits program and enjoy:

  • Supplemental medical coverage
  • Prescription program
  • Dental coverage
  • Vision coverage
  • Term life Insurance plan



Medix – Anticipating Needs. Exceeding Expectations.

Apply now!

Job Requirements:
Requirements of the Scheduler include: High school diploma or GED 2 – 5 years’ experience as a Customer Service Representative Experience in a call center or healthcare industry, preferred

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