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Service Desk Specialist II

Experis

This is a Full-time position in Frisco, TX posted April 22, 2021.

Experis, we have an exciting opportunity for a Service Desk Specialist II in Frisco, Texas for a long term contract with a large Telecommunication client.

Description:
At least 3 years relevant experience required.

Serve as a central point of contact for all T-Mobile associates.

IT questions, problems, or request for information of any supported application, utility or system.

Troubleshoot, diagnose and resolve problems related to operating systems, hardware and software.

Provide accurate problem analysis, including business impact, and facilitate implementation of timely solutions.

Document problems and conversations to create a log that can be referenced by other technicians and for training purposes.

Please send the resumes

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