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Specialist – Trust Funds

D&S Community Services.

This is a Full-time position in Longview, TX posted March 24, 2021.


  • Establish and maintain consumer trust account files for assigned areas.
  • Complete monthly Collective Account Reconciliations for assigned areas.
  • Audit area individual bank statement reconciliations.
  • Audit Collective Account Reconciliations prepared by coworkers, as assigned.
  • Process payments for consumer expenses including but not limited to trust fund requests, allowances, copays, etc.
  • Upload consumer debit cards weekly based on weekly funding requests.
  • Process monthly room and board charges.
  • Process consumer checks for deposit.
  • Process accounts receivable consumer pulls and enter all Monies Owed Accounts Receivable data on tracking spreadsheet.
  • Preparing and distributing quarterly bank statements.
  • Monitor consumer bank balances to ensure account remains under resources and communicate with area staff for spend down plans, as applicable.
  • Complete financial audits as assigned.
  • Auditing trust account files remotely and during on-site area audits, as assigned.
  • Complete Social Security Administration Representative Payee Reports within due dates.
  • Open new bank accounts for consumers whom the Social Security Administration has appointed the Company as the Representative Payee.
  • Order new consumer debit cards, as required.
  • Coordinate, and assist area staff in cancelling lost or stolen consumer debit cards.
  • Close consumer accounts for discharged consumers and/or consumers who have a new representative payee signed, as needed, and prepare for reporting to the Social Security Administration.
  • Close consumer accounts due to consumer death and prepare for reporting to the Social Security Administration.
  • Communicate and correspondence with the Medicaid Eligibility Department to report consumer income, bank account information and closed account information.
  • Assist in drafting, reviewing and revising trust account policies and procedures.
  • Train and provide technical assistance to area staff on trust account matters.
  • Complete W-2 tax filings, annually, for consumers requiring assistance.


  • Open and distribute incoming trust fund mail and correspondence during assigned month.
  • Upload bank account balances into the Back Office Web Document Management Program.
  • Researching and responding to consumer trust account inquiries.
  • Contacting and corresponding with outside account vendors, including but not limited to bank representatives, insurance companies, etc.
  • Purging records for off-site storage, as needed.
  • Perform other duties as assigned.


  • Two years experience in bookkeeping/accounting required. 
  • Bachelor’s degree, and experience in auditing, and account reconciliations is preferred. 
  • Must have organizational, analytical and computer skills in Microsoft Word, Outlook, Excel and Quickbooks.
  • Must be able to work in a deadline oriented position
  • Must be able to follow oral and written direction.
  • Must be able to adjust in changing priorities and the various details of the job.
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