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Sr. Billing Specialist


This is a Full-time position in Dallas, TX posted March 16, 2022.


Digital Realty supports the data center, colocation and interconnection strategies of customers across the Americas, EMEA and APAC, ranging from cloud and information technology services, communications and social networking to financial services, manufacturing, energy, healthcare and consumer products.

Now is the time to join Digital Realty and be part of the world’s trusted foundation powering digital ambitions to our customers, prospects and partners. Digital Realty’s heritage is understanding a customer’s local to global data center needs to address mixed workloads and densities. Enterprises are adapting IT strategies on-the-fly to meet rapidly evolving demands. As data creation and consumption are increasing, so are the tools, clouds, networks and resources needed to support it. This data gravity effect can lead to global workflow management that isn’t consistent across deployments, only compounding the complexities. As one of the world’s largest data center companies, we offer colocation and scale offerings combined best in class connectivity, cloud and data centric solutions. Digital Realty is seeking motivated and imaginative professionals to grow our Enterprise business.

Position: Accounts Receivable Senior Biller

Opportunity Snapshot

The duties of the Accounts Receivable Senior Biller are as follows. Responsible for leading and planning the billing operations. This individual is responsible for ensuring accuracy of billing and invoicing delivery. This position is highly visible and requires a strong leader with the ability to prioritize, plan, and manage billing.

The Requirements

  • 4-5 years of previous Accounts Receivable Billing experience; a bachelor’s degree in accounting, finance is a plus.
  • The ability to meet tight deadlines and willingness to work in a paperless environment.
  • Commitment to excellent customer service.
  • Exceptional written and verbal communication abilities.
  • Ability to prioritize and manage multiple responsibilities.
  • Strong communication, attention to detail, goal oriented, problem solving and analytical skills.
  • Creative, self-disciplined and capable of identifying and completing critical tasks independently and with a sense of urgency.
  • Proficiency in Microsoft Office Suite predominately in Excel a must.
  • Experience with SAP and Oracle is a plus.
  • Experience in a real estate environment is preferred but not required.
  • Proven ability to perform strategic planning and priority setting for a billing department.
  • Ability to manage multiple projects concurrently.
  • Digital Realty cares about the health and safety of its workforce, customers, and vendors. Except in limited circumstances where an employee is legally entitled to an accommodation, Digital Realty requires all new hires to be fully vaccinated by their start date as a condition of employment.

The Role

  • Oversee and streamline billing processes.
  • Ensure Month-end closing of the billing group functions.
  • Maintain and implement quality assurance for all processes
  • Respond and mitigate billing escalations.
  • Upload tenant charges into the accounting system
  • Ensure invoices are delivered to customers accurately and in a timely manner.
  • Ensure invoices are uploaded to third party bill systems on time and accurately.
  • Observe and adhere to established processes, procedures, policies and guidelines
  • Provide excellent & considerate customer service to external and internal customers
  • Staffing discussions and planning/interviews; Team building and training
  • Assist with AR related special projects as necessary
  • Weekly and monthly ledger reconciliations, aging review and reporting to direct supervisor.
  • Confirm and reconcile customer disputes as they pertain to payment of outstanding balances due.
  • Provide excellent & considerate customer service to external and internal customers.
  • Participate in and coordinate payment workshops with customers and internal stakeholders.

Note: this description is intended to give you a general overview of the position and is not an exhaustive listing of duties and responsibilities.

Digital Realty: Where the cloud lives and business thrives

We built the global standard for technical real estate, developing a unique capability to acquire, manage, and scale data center campuses. Now, Digital Realty is building a unique ecosystem of open solutions that power customer growth through exceptional service on a foundation of unrivaled data center expertise. The new Digital Realty combines unparalleled data center services, carrier-dense interconnection, real estate acumen, and financial strength to create unique power of choice and value when and where our customers need it.

Our Mission

To provide our customers with the trusted foundation for the digital world

Our Vision

To build a network of connected campuses and internet gateways that become the heart of the internet and cloud, powering growth and prosperity for customers, employees and shareholders.

Our Values

Guide our decisions and actions every day-above all else, we value customers, excellence, talent, teamwork and success.

About Digital Realty

Digital Realty Trust, Inc. supports the data center and colocation strategies of more than 2,000 firms across its secure, network-rich portfolio of data centers located throughout North America, Europe, Asia and Australia. Digital Realty’s clients include companies of all sizes, ranging from financial services, cloud and information technology services, to manufacturing, energy, gaming, life sciences and consumer products


The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Digital Realty Trust is committed to employing a diverse workforce. We value and actively seek to recruit, develop and retain people with backgrounds, experiences and perspectives that reflect the full diversity of our society.

Digital Realty is a publicly traded company (NYSE: DLR) with investment grade ratings from all three major ratings agencies.

Digital Realty offers a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions.

Digital Realty is an equal opportunity employer, EOE/AA/M/F/Vets/Disabled

Please do not forward unsolicited resumes to any employee of Digital Realty and its subsidiaries. Digital Realty is not responsible for any fees related to unsolicited referrals.

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