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Technical Business Analyst


This is a Contract position in Mckinney, TX posted August 24, 2021.

About Conduent: Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments creating exceptional outcomes for our clients and the millions of people who count on them.You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Job Description: Why Conduent:Youll have an opportunity to work on innovative technology while being surrounded by a culture that recognizes each persons contributions.

Each day youll feel challenged and know you are making a difference.

At Conduent, we believe everything touches everything -and to that end we value our work and each other in the process, making it an award winning place to work.

In 2021, we won Best Places to Work, Best Global Culture and Best HR Team.You have an opportunity to personally and professionally thrive, make a difference, and be part of a culture where individuality and participation is valued.We need someone who can:Prepare and maintain business file specifications documents, operational process flows, quality assurance test plans, and standard operating proceduresEnsure that impact and root cause analyses are performed in relation to any interface issuesImplement process and service delivery improvementsBalance work demandSwiftly and effectively resolve client escalations and related participant issuesDevelop strong and partnering relationships with the client, third party vendors and/or ancillary service providers and other internal parties to ensure seamless delivery of specific tasks, special projects and/or participant issue resolutionMust be able to oversee and manage small projects such as Carrier File Open Enrollment, new client implementations, system upgradesBasic Qualifications for Consideration:1 years of health and welfare benefits administration experience2 years of total work experienceExperience creating functional and/or technical specificationsExperience creating functional and/or technical specificationsMS Office-working knowledge of Excel, Word, PowerPoint and AccessAbility to navigate and learn multiple systemsPreferred Qualifications for Consideration:Project Management, Benefits or Technology Certifications a plusWorking knowledge of SQL a plusBachelors Degree in business or equivalent outsourcing experienceTechjobs Closing: Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the “Submit” button at the bottom of the form.

For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form.

You may also click here to access Conduents ADAAA Accommodation Policy.

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