Field Sales Representative

Description

The Best Experience Company

Our tagline is “The Best Experience Company.” More than just a set of words, it represents the essence of who we are at Springs Window Fashions. As North America’s premier window covering company, we’re committed to creating the Best Experience for our associates, consumers and end users, business partners, and communities. We want you to join our team of passionate self-starters who believe the world is full of Best Experience opportunities. So, if you’re excited about the thought of a Best Experience career with a team focused on creating Best Experiences for all, we want to hear from you!

Your Best Career Experience

As a Field Sales Representative you will play a foundational part of the company’s success. You’ll be responsible for generating revenue by driving and managing profitable sales of our leading brands and Best Experience services. Your passion for sales and outdoor living will drive your success as a Field Sales Representative with the SunSetter sales team. Innovative new product offerings, sales growth, and expansion into new territories has created tremendous opportunity for professional growth and career advancement at SunSetter. A role as a Field Sales Representative is a great entry point for a starting career at Springs Window Fashions!

Your Best Career Experience Responsibilities

SunSetter Products LP, is America’s largest manufacturer and marketer of retractable home awnings. Come join a close-knit and growing company that is committed to providing the best experience to our employees and customers! The SunSetter Field Sales Representative is an exempt, field-based role responsible for managing leads that are company generated. This is a new position, reporting to the National Sales Director and is in Ft Worth. This position requires conducting in home sales calls that provide a full product description and demonstration, giving an overview of key features and benefits as well as selling add-on accessories. The lead to sale conversion goal is 30%.

A Field Sales Representative manages up to a 50-mile territory running leads provided by SunSetter for potential customers interested in purchasing a SunSetter semi-custom retractable awning. Below is a high-level overview of what you can expect your role and days could look like:

• For sales leads to be activated, and at any time after sales leads are turned activated if there are insufficient installers to meet potential install demand, the Field Sales Representative is responsible for taking a leading role in searching for, identifying, prospecting (outbound phone and email), candidate screening, recommending, and on-boarding sufficient third-party installation contractors to meet potential install demand. In addition, The FSR documents, tracks and shares progress with SunSetter management to avoid duplication of effort by supervisors and other team members and to assist in selecting and onboarding installers
• Once leads are “live,” the Field Sales Representative is responsible for managing all leads with the goal of setting in home appointments and successfully converting sales leads into orders
• Meet or exceed sales metrics established by company
• Develop the best strategy for scheduling leads: FSR to schedule or leverage Call Center
• SunSetter’s business model is seasonal – the Field Sales Representative is required to manage anywhere from 1 to 5 or more sales calls per day which will be contingent upon customer lead flow and customer availability. Lead flow ebbs and flow with the Field Sales Representatives geographic territory
• Generate a daily sales report submitted to SunSetter management
• Provide efficient and timely support to customers daily
• Assist the customers as requested to schedule the selected third-party installation contractors to install the Awnings and EasyShades
• As requested by customer, work collaboratively with the installation contractor to problem solve and resolve customer issues or concerns related to the installation and post installation service needs.
• During non-lead call day windows, the Field Sales Representative will be responsible for working with the SunSetter Sales Team on a range of initiatives to help increase total US sales. Potential initiatives include, but are not limited to, developing and editing Sales training/selling materials, documenting and publishing in-home consult best practices, conducting competitive call campaigns and in home consults, identifying and screening potential dealer prospects.
• Attend Home Shows, and all other available resource methods that may produce viable leads for your territory
• Maintain effective product knowledge and expertise of all company products and proactively become an expert in the retractable awning category and local territory
• Evening and weekend appointments are necessary
• Extensive local travel required (no overnights)
• The Field Sales Representative role will require extensive phone and computer work as the FSR is responsible for documenting and tracking all activity and results which the FSR will share with SunSetter management on a weekly basis.

What Spring’s Best Experience Means for You

Setting the bar so high means our work is never done. Springs Window Fashions offers incredible opportunities to develop sales skills in a fast-paced consumer products company. We offer a newly designed training program to ensure our recent hired associates are starting their sales career with the right resources and tools to be successful.

• Valuable hands-on experience retailers: focused on selling and customer service
• Paid on-the-job training; in-depth product knowledge sessions via online courses, live online classes, and live sessions in the field
• Competitive base salary plus bonus and top-notch benefits
• Company vehicle provided and compensation for commuting expenses covered
• Exposure to other roles and functions within SWF
• Career advancement opportunities

Requirements

What We’re Looking For

• A bachelor’s degree in sales, marketing or related fields preferred
• At least 2-3 years of in-home sales experience preferred
• Basic understanding of residential home construction
• High energy, positive attitude with drive and motivation to be constantly improving
• Preferably familiar with home industry concepts, practices, and procedures
• Proven ability to develop and build strong customer relationships
• Excellent selling skills with ability to create a vision, overcome objections, and ability to close sales
• Outstanding organizational skills with ability to work on multiple tasks; set daily, weekly, monthly, and quarterly goals
• Excellent planning and time management skills necessary to individually cover territory
• Outstanding verbal, written, and interpersonal communication skills
• Ability to work effectively in a fast paced, competitive, and dynamic team environment
• Ability to work unsupervised
• Strong problem-solving skills with a strong ability to think proactively and creatively
• Ability to travel extensively by car to meet in person with customers and prospective customers, and work non-standard hours (evenings and weekends)
• Experience and competency in using Microsoft Office software: Word, PowerPoint and Excel, as well as computer literacy that enables the ability to learn new software
• Valid driver’s license
• Physical activity required includes sitting during extensive local car travel, standing, bending, reaching, lifting (occasionally lift and/or move up to 45 pounds), and prolonged periods of computer work and/or participating in phone or video conferencing on non-lead call days, when submitting reports and updates, and while onboarding third party installers.

How We Work to Deliver a Best Experience: Our Behavioral Competencies

• Ensures Accountability – Holding self and others accountable to meet commitments
• Drive Engagement – Creating a climate where people are motivated to do their best to help the organization achieve its objectives
• Instill Trust – Gaining the confidence and trust of others through honesty, integrity, and authenticity
• Drive Results – Consistently achieving results, even under tough circumstances
• Consumer/Customer Focus – Building strong customer relationships and delivering on customer-centric solutions
• Critical Thinking – Making Sense of complex, high quantity, and sometimes contradictory information to effectively solve problems
• Being Resilient – Rebounding from setbacks and adversity when facing difficult situations
• Optimize Work Processes – Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement