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Installation Technician

Humanscale

This is a Contract position in Addison, TX posted July 29, 2021.

Company Overview Humanscale is the premier designer and manufacturer of ergonomic products that improve health and comfort at work.

Our award-winning office products –seating, sit/stand desks, technology support and lighting – have led the industry in performance and simplicity for over 30 years Overview The Field Service Technician is responsible for inspecting, updating, and installing company product at the customer site on an as needed basis.

They will assist in maintaining solid customer relations through quality installations, excellent customer service, and superb problem-solving skills.

They work closely with sales and office personnel to ensure quality in their district.

The Field Service Technician will demonstrate strong organizational, technical, communication, and customer service skills.

They will assure the customer’s needs are addressed in the best and most professional manner.

The Field Service Technician will remain current on all product knowledge, including but not limited to; standard installations, technical service bulletins, and warranty repairs.

They will maintain expected service level agreements for all processes as outlined in Humanscale’s training modules, policies and procedures, and installation programs.

Qualifications: Two years of related experience or training Basic computer and typing skills Sales and/or Customer Service experience Ability to remain focused with interruptions and move back to task quickly Ability to summarize a lot of information into a few bullet points Ability to pay for gas, parking, and parking meters for reimbursement Valid driver’s license and automobile insurance Adequate transportation for transporting product and equipment within the designated geographic area Ability to perform work outside of the office either at customer sites and/or other offices Must be able to lift, push and pull 60 pounds and maneuver any single package weighting up to 151 pounds with appropriate equipment Must be able to do repetitive bending and stretching Must be able to stand on feet for long periods of time Must be able to use hand tools throughout the work day weighing approximately 5-10 pounds What We Offer  Competitive Compensation Medical, Dental, and Vision Benefits 401k with company matching Paid-time-off (including 15 days PTO and 10 Holidays) Humanscale is an Equal Opportunity Employer

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