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Member Service Representative


This is a Full-time position in Houston, TX posted March 25, 2021.

Credit union in Westchase is looking for Member Service Representative to join their team. The MSR will be responsible for responding to member needs in the call center.


  • Extensive customer service experience
  • Previous financial institution experience preferred
  • Proficient in Windows based environment
  • Bilingual Spanish is preferred

Job Requirements:

Primary Duties:

  • Assist members with account services and loan applications
  • Help members to resolve online banking issues
  • Respond to member email requests
  • Cross-sell credit union products and services
  • Perform research on accounts
  • Demonstrate positive, friendly and professional demeanor at all times


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