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Sales Representative

Carter Eye Center

This is a Full-time position in Dallas, TX posted June 19, 2021.

On behalf of a top medical practice in Dallas, TX:
Patient Counselor



As a Patient Navigator/Counselor, you will interface with new prospective patients daily on the phone, in person and postoperatively. You will be responsible for taking care of these patients to schedule any potential consultations and procedures in the office, as well as to answer questions and address concerns. You will educate prospective patients on the many types of treatments available and answer all related questions.


Patient Counselors will:

  • Answer inbound patient calls and/or place outbound calls; provide efficient and courteous patient care
  • Possess an energetic attitude and desire to grow the business through sales
  • Act as a patient liaison and respond to patient telephone inquiries
  • Be an active listener who can show empathy and patience in a non-scripted sales environment
  • Effectively communicate information to a variety of patients
  • Maintain the highest level of confidentiality and professionalism
  • Work in a fast-paced, high volume, changing environment
  • Learn and strive to gain new knowledge about products, medicines and procedures
  • Identify and evaluate opportunities to increase patient retention and satisfaction


Patient Counselors must possess:

  • Exceptional phone etiquette, written, and verbal communication skills
  • Ability to effectively communicate and collaborate with a diverse range of people and job functions
  • Excellent work ethic ? motivated to be a consistent performer
  • Ability to receive and implement ongoing feedback and coaching with a positive attitude
  • Ability to work independently with a high degree of autonomy and accountability
  • Ability to prioritize and multitask and be detail oriented
  • Patient care and customer service experience
  • Basic computer familiarity
  • Commitment to maintaining a positive attendance record

All candidates must pass a criminal background and drug screen to be considered for employment.

Good salary, benefits and vacation package and performance bonuses and incentives.

Job Type: Full-time

Pay: $12.00 – $29.00 per hour


  • Dental insurance
  • Health insurance
  • Paid time off


  • Monday to Friday

Supplemental Pay:

  • Bonus pay
  • Commission pay


  • High school or equivalent (Required)


  • sales: 2 years (Required)

Work Location:

  • One location

Company’s website:


Work Remotely:

  • No
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