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Account General Manager u2013 State Medicaid Management Services


This is a Contract position in Austin, TX posted August 31, 2021.

Job Description: Job Summary: Manages client relationships and acts as a trusted advisor, thought leader and general manager to grow the business through sales Develops a client-centered agenda (plan), improves the financial quality of the account [s] (grow), harnesses innovations to meet contractual commitments (deliver) and provides the leadership that aligns teams and holds members accountable for results (lead).

Provides pan-company leadership working across company and with the customer as one unified company account team.

Use of this job family is restricted: must own an account, sub-region/region P & L.

Responsibilities: Unique mastery and recognized authority on relevant subject matter knowledge including technologies, theories, or techniques Develops strategy and set functional policy and direction.

Acts as a functional manager within area of expertise but does not manage other employees as a primary job function.

Leads large, cross-division functional teams or projects that affect the organizations long-term goals and objectives.

Contributes to the development of innovative principles and ideas Successfully operates in the most complex disciplines, in which the company must operate to be successful.

Provides highly innovated solutions Routinely exercises independent judgment in developing methods, techniques and criteria for achieving objectives.

Delivers Account Business Plan (ABP), Account Financial Plan (AFP), and Account Operating Plan (AOP) Leads, coordinates, and manages the long-term, consultative, client relationship to become the clients trusted advisor Establishes and manages, a program to achieve client service excellence Meets or exceeds financial commitments Delivers on companys contractual commitments, technical or process innovations Enforces a change management mechanism for requests outside the agreed scope Ensures a strong governance framework and meeting cadence within company and between company and the customers Leads all employees who provide services to the client, either directly or indirectly Education and Experience: Bachelors Degree or equivalent, MBA or equivalent preferred 10-12 years experience in account leadership roles such as sales, delivery or business management At least five (5) years previous account management experience in managing State Medicaid Management Services Previous experience with a Medicaid Management System or with major operations-related components of an Medicaid Management System or other large healthcare systems and an ongoing relationship management with a large client.

Experience working in a matrixed environment Experience in IT industry required and vertical industry preferred P & L, sales and risk management skills required Knowledge and Skills: General Management Skills Consultative sales skills Financial Acumen Knowledge of IT Industry, including trends and competitors In depth knowledge of vertical industry Change Management skills Strong communication skills

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