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Assistant Account Manager – $16-$20/Hour

Sheridan Group Inc. company

This is a Contract position in Donie, TX posted August 21, 2021.

​ PAY: $16-$20/hour STATEMENT OF PURPOSE: Assist Account Manager as a liaison between SNH and its customers to ensure the overall production of magazines/journals is completed in a timely and efficient manner.


• Assist the Account Manager to review, interpret and distribute publisher supplied materials to the appropriate areas of manufacturing, providing details in writing to customers regarding problems or concerns.

• In coordination with Account Manager or Senior Assistant, provide complete and accurate written instructions to all areas of production and billing utilizing the electronic “job ticket”.

• As directed by the Account Manager, notify customer of account status as the publication progresses through various stages of manufacturing.

• In coordination with Account Manager or Senior Assistant, generate materials and information necessary to send to the customer (proofs, quotes, etc.) to contribute to their portion of the production process
• Communicate relevant account status to appropriate personnel during the absence of, or as directed by, the Account Manager or Senior Assistant.

• Evaluate customers’ needs and as directed by the Account Manager or Senior Assistant, use manufacturing instructions or email to notify appropriate personnel of customers’ specific requirements.

Follow up to ensure that they are fulfilled.

• Support the Account Manager or Senior Assistant as a technical/manufacturing resource for sales personnel, prospects, and clients, outlining in writing Dartmouth Printing’s equipment capabilities and limitations, ensuring customer utilization of available options in the most efficient and /or required manner.

• Participate in new title launch and/or other meetings as required by Account Manager or Senior Assistant.

• Recognize and volunteer proactively when other teams are experiencing overload and need short-term help.

​ ​
• Associate’s degree preferred or relevant experience
• Prior customer service background preferred but not required
• Proficient with Microsoft Office
• Strong time management and organizational skills with attention to detail in a fast-paced production environment
• Teamwork oriented
• Willingness to travel
• Excellent communication skills both verbal and written are required BENEFITS:
• Medical, Dental, & Vision
• 401(k) plus Company Match
• Life, AD&D, Disability
• Paid Holiday & Vacation Time
• Tuition Reimbursement
• Paid Lunch Breaks
• Employee Assistance Program APPLICATION PROCESS: To apply, please email your resume to careers.dpcsheridan.com or visit https://www.sheridan.com/careers/Sheridan-nh-join-our-team CJK Group is an Equal Opportunity/Affirmative Action employer.

All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

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