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Assistant Manager-Free Clothing Program

St. Anthony Foundation

This is a Contract position in Irving, TX posted August 24, 2021.

Founded in 1950, St.

Anthony’s provides food, clothing, shelter, medical care, technology access, addiction recovery services, job training, and other critical resources to people experiencing homelessness and extreme poverty.

Every day, with dignity and respect, we support and are supported by thousands of San Franciscans.

Join us in creating a future where all people flourish.

The Assistant Manager is responsible for the successful operations of St.

Anthony’s Free Clothing Program (FCP) in the areas of clothing receiving and processing, volunteer coordination, and donor engagement.

The Assistant Manager leads FCP’s Processing and Receiving team, which involves supervision of four staff members.

More broadly, this position assists with the overall leadership of the program in partnership with the Manager.

This position requires effective leadership and personnel management skills, strong organization and attention to detail, a skill for maintaining safe working environments and reducing risk, and a capacity to communicate well with St.

Anthony’s diverse constituents.

The Assistant Manager must demonstrate in their performance adherence to established policies and procedures exhibiting defined characteristics associated with attendance and punctuality.

The Free Clothing Program is a unique service that provides over 10,000 low-income and homeless San Franciscans per year the ability to “shop” and select new and gently-used clothing from a boutique store-like environment.

The program is supported by over 1,200 volunteer hours per month and donations from thousands of households, organizations, and companies every year.

MAJOR DUTIES
·Supervises Processing and Receiving team.

Coordinates schedules, assigns work and projects as needed to ensure effective and quality daily clothing processing and receiving activities.

Responsible for all administrative duties associated with supervision.

Implements receiving of in-kind donations, including through onsite drop-offs, offsite pick-ups, coordination of donation drives.

Maintains operating condition of physical space and equipment, including the FCP truck.

Implements ongoing processing activities with an eye for quality control, efficiency, product quantities, and other conditions.

Regularly reviews performance of systems and makes improvements as necessary.

Monitors inventory and manages resources prudently; donates surplus inventory to external partners as necessary.

Establishes and maintains positive relationships and communications with in-kind donors, including individual households, community groups, and private companies.

Manages volunteer engagement with FCP and Hygiene Services department, including supervision of Volunteer Coordinator and screening, training, placement, supervision, scheduling, and exiting of volunteers.

Implements and evaluates volunteer policies and procedures.

Maintains accurate data relevant to the volunteer activity within department.

Serves as a representative of St.

Anthony’s mission and values to volunteers, prospective volunteers, donors and other external audiences; confidently communicates St.

Anthony’s identity as a Catholic and Franciscan organization.

Facilitates and helps ensure a safe, secure environment for staff, volunteers, donors, and program participants with respect to security, health, and safety hazards.

Observes safety procedures and precautions.

Aware of and assists in the identification and mitigation of workplace and job hazards.

Works closely with St.

Anthony’s Volunteer Service department on all matters related to FCP’s volunteer program, including recruitment, scheduling, and overall alignment with St.

Anthony’s mission and values Attends and participates in relevant meetings: Program Coordination, Staff Meetings, Foundation-wide, etc.

Assists and works with all members of the Free Clothing Program in responding to the responsibilities and needs of the program.

Working as part of the FCP team, knowing your presence is an essential function for the team to be successful.

NUMBER OF EMPLOYEES SUPERVISED: Directly: 4 Indirectly: 0 Total: 0 NUMBER OF VOLUNTEERS SUPERVISED… Directly: 1-50/day MINIMUM QUALIFICATIONS: Two years related experience, including experience managing volunteers.

BA or equivalent work or life experience.

Experience working in social services preferred.

Excellent interpersonal, listening, communication, and conflict de-escalation skills.

Experience and/or familiarity interacting with people experiencing homelessness or living in poverty, as well as people with disabilities.

Strong supervisorial skills.

Proficiency with computers and databases (MS Office, Excel, Salesforce preferred).

Ability to be polite, tactful, and firm with the public.

Ability to set limits and handle pressure situations with guests and volunteers.

Ability to work with minimal supervision.

Ability to work weekends and holidays on occasion.

Excellent work habits: punctual, reliable, cooperative, and team-oriented.

Valid California Driver’s License and good driving record preferred.

Commitment to the St.

Anthony Foundation Statement of Values and desire to work for a social service agency serving the homeless and low-income.

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