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Assistant Vice President, Auxiliary Services

The Texas A&M University System

This is a Full-time position in Prairie View, TX posted March 1, 2021.

Job TitleAssistant Vice President, Auxiliary ServicesAgencyPrairie View A&M UniversityDepartmentVice President-Business AffairsProposed Minimum SalaryCommensurateJob LocationPrairie View, TexasJob TypeStaffJob DescriptionThe Assistant Vice President for Auxiliary Services provides innovative, strategic leadership and financial oversight for a diverse group of revenue-generating services that directly support student life, the Prairie View A&M University community and its academic mission of student success. The position is responsible for the strategic implementation and oversight of day-to-day activities of the Auxiliary Services departments and programs; including campus dining, laundry and dry cleaning services, shuttle services, transportation services, card access system, auto repair shop, ID cards, parks, information centers, book store services, student center operations, and retail center operations.Responsibilities:* Planning and directing activities to ensure the delivery of exceptional services and financially profitable operations for the campus community.* Responsible for all related revenue-generating programming and shall identify opportunities for partnerships and programs that support growth and new revenue sources.* Anticipates customer needs and regularly motivates or influences others to deliver excellent customer service.* Defines key performance indicators to monitor and track each auxiliary function’s performance as well as the aggregate performance of Auxiliary Services (e.g., customer service, efficiency, financial performance, and pricing).* Develops and implements long term strategic visions and initiatives to meet the need of the University.* Oversees the development of annual budgets for all areas of responsibility.* Responsible for achieving budget net revenue targets as determined on an annual base.* Develops and evaluates policies and procedures for the areas of responsibility.* Ensures that business and financial operations are performed in accordance with federal and state laws and university policies, processes and procedures.* Oversees the administration of all aspects of contract compliance and monitoring with external vendors including contract negotiations, drafting, reviewing, and interpreting requests for proposals (RFPs) and ongoing contract management and monitoring.* Identifies entrepreneurial opportunities for continuous business development, process improvement, and operating margin growth to be addressed via strategic initiatives.* Develops outreach and engagement strategies that improve programs and service awareness and ensures effective communication regarding the value, benefits, and key information about Auxiliary Services.* Collaborates with stakeholders to understand and optimize investments in technologies and processes; keeps apprised of advancements to enhance the effectiveness of integrated services.* Maintains pace with and stays abreast of national industry standards and best practices as well as leads, models and maintains standards of excellence with Auxiliary Services.Required Education & Experience:* Bachelor’s degree in an applicable field.* Ten years of related experience.Required Knowledge Skills and Abilities:* Knowledge of Microsoft Office (Excel, Word, PowerPoint, Outlook).* Knowledge of foodservice providers and financial models for higher education.* Knowledge of ID card and declining balance programs.* Ability to identify auxiliary services that benefit the campus community while providing revenues to the University for operations.Preferred Qualifications:* Master’s degree in a related field.* Ten or more years of experience in auxiliaries management with a higher education focus/background.* Ability to handle multiple tasks; keen attention to detail* Ability to successfully engage and interact with a variety of stakeholders including but not limited to students, faculty, staff, trustees, vendors, and contractors.* Ability to identify and resolve problems in a timely manner.* Must have strong interpersonal and communication skills (written and verbal).* Strong business acumen is needed and demonstrated experience in managing employees* CBORD experience preferred.* Reservation systems management knowledge.* Student Center Operations management.* Retail Operations management.* Transportation managementJob Posting Close Date:* Open Until FilledRequired Attachments:Please attach all required documents listed below in the attachment box labeled as either “Resume/CV or Resume/Cover Letter” on the application. Multiple attachments may be included in the “Resume/CV” or Resume/Cover Letter” attachment box. Any additional attachments provided outside of the required documents listed below are considered optional.* Cover Letter (optional)* Resume or Curriculum VitaeApplication Submission Guidelines:All applicants are required to apply via our Career Site on or before the closing date indicated on the job posting. Applicant inquiries received via email and websites such as Indeed, HigherEdJobs, etc. will not be considered unless the individual has applied to the available position via the PVAMU Career site.The required documents listed in the above Required Attachments section must be attached to the application prior to the job closing date indicated to ensure full consideration for the application submitted. Please contact the Office of Human Resource on or before the closing date indicated above at 936-261-1730 or should you need assistance with the online application process.Background Check Requirements:All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.Equal Opportunity/Affirmative Action/Veterans/Disability Employer committed to diversity.

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